PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockstar Games and Bethesda Softworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockstar Games
Bethesda Softworks

Rockstar Games and Bethesda Softworks Overview

Total reviews
3788
877
Company responses
0
0
Issues resolved
5
3

Rockstar Games and Bethesda Softworks Consumer Ratings

Rank
22 out of 277 in Games and Movies category
41 out of 277 in Games and Movies category
Customer service
18 in category
39 in category
Website
32 in category
41 in category
Value for money
11 in category
25 in category
Product or Service Quality
14 in category
28 in category

Rockstar Games and Bethesda Softworks Rating Details

Customer service
2.5 (1326 reviews)
1.9 (358 reviews)
Reviewer's quote

Rockstar customer service is abysmal..

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...Website stinks to get through to Customer Service. Must be overloaded..

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Website
3 (1290 reviews)
2.3 (356 reviews)
Reviewer's quote

I'm trying to get the money I earned back and they keep telling me to go to the website. But I've already been on the rockstar website and it still didnt help. I'm getting really pissed cause I've lost a lot of money..

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... the woman asked "How can I help you?" I explained what was going on and after I was done she said "We don't offer phone support (even though it says on their website "Customer Support") and you would have to contact Technical Support through email. I explained that I did that and I'm not getting a resolution to my problem. She then said that she had my transcript...

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Value for money
3.1 (1242 reviews)
2.5 (339 reviews)
Reviewer's quote

I had to by 200,000 off the store because I had no money to do anything and I kept getting killed and trolled by high level players. After awhile of being endlessly killed i stayed away form other players. i then tried to start up my own bunker business but kept getting killed by players and Npcs...

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I had preorded doom eternal but because of the coronavirus and having ti selfisolate i didnt have enough money to pay for it when the time came around so i had to cancel the preorder which has left me upset because i was really looking forward to playing it as im a huge doom fan if theres anything...

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Product or Service Quality
3 (1232 reviews)
2.4 (360 reviews)
Reviewer's quote

Every time I try logging on it keeps telling me, alert: files required to play GTA online could not be downloaded from the rockstar games service. Please return to grand theft auto V and try again later. But all my friends are online rn playing just fine..

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Im extremely unhappy with the service, i called the support number and was hung up on, i made an entire separate account just to try and log in again, and bethesda. net will not allow me to access my bethesda. net account from mobile, i realize whoever is reading this did not decide these features...

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Rockstar Games and Bethesda Softworks Pros and Cons

Pros
  • Loved playing the game
  • I love gta
  • Had lots of fun playing with friends
  • Fun games
  • Skyrim
  • Quality of their game
Cons
  • Customer service
  • Trying to get consumer service to contact me
  • Poor customer service
  • Glitches
  • Lack of customer service
  • Technical support or access to customer support

Rockstar Games and Bethesda Softworks Most Positive Reviews

Top rated reviews
5

I would like a refund on GTA V i bought the game a year ago on the xbox live store and nothing was wrong with it but...

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5

Needs to fix the vault 75 key card glitch. Really annoying!!

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5

I got banned for no reason .. someone was on my account and i didn't no and when i tryed to sign on its says im banned ?...

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5

My game keeps freezing up. Why

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Rockstar Games and Bethesda Softworks Most Critical Reviews

Lowest rated reviews
1

Worst customer service ever!!!!! I am playing GTA series since first part. Just recently I've got the GTA 5,played for...

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1

I went to General Tullius first and convinced him to come to High Hrothgar to do the Peace Council, and I went to...

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1

Almost everyone cheats on rock star games I'll never buy rock star games again

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1

Put 243 hours in Skyrim on highest difficulty, so naturally I'm going after small/misc objectives then the side stories...

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Rockstar Games and Bethesda Softworks Latest Reviews

Recent published reviews
No votes

, so I was on last night May 26, 2020, at about 1 to 2 am. I like to snipe people, and so I was sitting on top of a...

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2.2

Bethesda is terrible at maintaining FO 76 bots and exchanges loaded with currency. Chronic DAY ONE problem. Add to that...

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No votes

I bought a shark card megladon I was suppose to receive an additional 3.5 I did not receive

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No votes

the elder scrolls: unable to connect to game server. please make sure you have a valid internet connection.

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Rockstar Games and Bethesda Softworks Products and Services

Most reviewed product and services
  • Rockstar Games Grand Theft Auto Video Game (1262 reviews)
  • Rockstar Games Video Game (466 reviews)
  • Rockstar Games Account (353 reviews)
  • Bethesda Softworks Fallout 76 Video Game (209 reviews)
  • Bethesda Softworks Fallout 4 Video Game (91 reviews)
  • Bethesda Softworks Account (64 reviews)