PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockstar Games and Bethesda Softworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockstar Games
Bethesda Softworks

Rockstar Games and Bethesda Softworks Overview

Total reviews
2109
722
Company responses
0
0
Issues resolved
1
1

Rockstar Games was first mentioned on PissedConsumer on Jan 19, 2012 and since then this brand received 2109 reviews. It is 1387 reviews more than Bethesda Softworks received since Nov 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Rockstar Games customer support team and Bethesda Softworks customer service.

Rockstar Games and Bethesda Softworks Consumer Ratings

Rank
19 out of 439 in Games and Movies category
32 out of 439 in Games and Movies category
Customer service
18 in category
32 in category
Website
28 in category
38 in category
Discounts and Special Offers
13 in category
25 in category

According to consumer ratings and reviews, Rockstar Games ranks 13 points higher in the Games and Movies category than Bethesda Softworks. People gave Rockstar Games 2.5 stars for Customer service criterion in Games and Movies category and it is 94 points higher than the worst rated brand in this category. At the same time, Bethesda Softworks was rated 1.9 stars for Customer service criterion in this category and it is 80 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Rockstar Games has a higher rating than Bethesda Softworks. Regarding Discounts and Special Offers criterion, consumers gave Rockstar Games 3.1 stars and it is 88% greater than other in category. Bethesda Softworks however was rated 2.5 stars and it is 78% greater than other in category.

Rockstar Games and Bethesda Softworks Rating Details

Customer service
2.5 (771 reviews)
1.9 (302 reviews)
Reviewer's quote

Well a modder spawned on me have 9000000$ I don’t want I can’t spend *** getting very aggravated with the customer support I would rank it a 0 just get the *** back to me or imma take this to court and I will lmao think you have lawyers I *** Johnny Cochran better get my *** fixed soon...

Tonja

...Customer service response is cookie cutter fixes never actually replying to your service ticket. Bethesda actually responds in email as though you don't know what it is you're talking about. Game is now dumbed downed for new players...

D R
Website
3 (743 reviews)
2.4 (297 reviews)
Reviewer's quote

I tried to get in contact with rockstar On multiple occasions, yet none of their lines work and constantly referred me back to their website. What the *** Like really? Rockstar is literally the stupidest *** company I have ever laid my *** eyes on..

Wilman

... the woman asked "How can I help you?" I explained what was going on and after I was done she said "We don't offer phone support (even though it says on their website "Customer Support") and you would have to contact Technical Support through email. I explained that I did that and I'm not getting a resolution to my problem. She then said that she had my transcript...

Karlin
Discounts and Special Offers
3.1 (712 reviews)
2.5 (263 reviews)
Reviewer's quote

I was doing criminal master mind and I was on the last heist so I had 25/26 and I was gonna save it for the next day cuz I was tired so I got off and when I got back on I still had 25/26 but my setups were reseted

Ananda

Other ppl had access on my account and they started to duplicate items and now I’m not able to play this game, I just bought the game for $30 and while I was licensed shared I spend a lot of money on atoms, if I’m not able to play anymore I want a full refund

Montez

Rockstar Games and Bethesda Softworks Pros and Cons

Pros
  • Had lots of fun playing with friends
  • Game itself
  • I love gta
  • All bethesda games
  • Skyrim
  • Quality of their game
Cons
  • Customer service
  • Trying to get consumer service to contact me
  • Very hard to earn money and badsport is annoying
  • Technical support or access to customer support
  • Lack of customer service
  • Glitches

Rockstar Games and Bethesda Softworks Most Positive Reviews

Top rated reviews
5

I would like a refund on GTA V i bought the game a year ago on the xbox live store and nothing was wrong with it but...

5

Needs to fix the vault 75 key card glitch. Really annoying!!

Rockstar Games and Bethesda Softworks Most Critical Reviews

Lowest rated reviews
1

Worst customer service ever!!!!! I am playing GTA series since first part. Just recently I've got the GTA 5,played for...

1

I went to General Tullius first and convinced him to come to High Hrothgar to do the Peace Council, and I went to...

Rockstar Games and Bethesda Softworks Latest Reviews

Recent published reviews
3

Earlier today i got out into bad sport for no reason and the time in bad sport is 2 years and 9 months and the account...

Read all 2109 reviews

I killed erikur a while back in Skyrim and now I cant complete the thieves guild achievement fix along with a *** ton...

Read all 722 reviews

Rockstar Games and Bethesda Softworks Products and Services

Most reviewed product and services
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  • Bethesda Softworks Fallout 76 Video Game (171 reviews)
  • Bethesda Softworks Fallout 4 Video Game (83 reviews)
  • Bethesda Softworks Customer Care (43 reviews)