PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microsoft and Bethesda Softworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microsoft
Bethesda Softworks

Microsoft and Bethesda Softworks Overview

Total reviews
352
748
Company responses
0
0
Issues resolved
6
2

Bethesda Softworks was first mentioned on PissedConsumer on Nov 7, 2010 and since then this brand received 748 reviews. It is 396 reviews more than Microsoft received since Nov 25, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Microsoft customer support team than with Bethesda Softworks customer service.

Microsoft and Bethesda Softworks Consumer Ratings

Rank
182 out of 1359 in Software category
32 out of 394 in Games and Movies category
Customer service
136 in category
33 in category
Product or Service Quality
128 in category
28 in category
Website
159 in category
38 in category

Microsoft and Bethesda Softworks Rating Details

Customer service
1.2 (128 reviews)
1.9 (311 reviews)
Reviewer's quote

...Customer service should resolve issues, not create endless hoops to get or not get "service repair," at the time/ expense of the consumer. Hours of my time wasted -ISSUE UNRESOLVED. Common sense -if battery not holding, plugged in -needs immediate attention? How can anyone log in?..

PissedConsumer1769515

...I have been contacting customer service for three days and the most recent response was to wait 24-48 hours...

Joseph H
Product or Service Quality
1.6 (113 reviews)
2.4 (312 reviews)
Reviewer's quote

...What a terrible customer service!!!!!!!!!!!!!!..

Sofia B

...Customer service response is cookie cutter fixes never actually replying to your service ticket. Bethesda actually responds in email as though you don't know what it is you're talking about. Game is now dumbed downed for new players...

D R
Website
1.9 (109 reviews)
2.4 (306 reviews)
Reviewer's quote

Got their 365 office and contacted their so called CS but couldn’t speak to anyone their automated system is a disaster and after few attempts it put me on hold for God knows how long but I gave up and hung up also their customer website is user unfriendly so it’s a loose loose situation with them ..

NASHWA D

... the woman asked "How can I help you?" I explained what was going on and after I was done she said "We don't offer phone support (even though it says on their website "Customer Support") and you would have to contact Technical Support through email. I explained that I did that and I'm not getting a resolution to my problem. She then said that she had my transcript...

Karlin

Microsoft and Bethesda Softworks Pros and Cons

Pros
  • Windows version 7
  • Werst ever
  • Service
  • All bethesda games
  • Skyrim
  • Fallout
Cons
  • Lousy customer service
  • Lack of understanding
  • Customer service
  • Technical support or access to customer support
  • Lack of customer service
  • Glitches

Microsoft and Bethesda Softworks Most Positive Reviews

Top rated reviews
5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

5

Needs to fix the vault 75 key card glitch. Really annoying!!

Microsoft and Bethesda Softworks Most Critical Reviews

Lowest rated reviews
1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

1

I went to General Tullius first and convinced him to come to High Hrothgar to do the Peace Council, and I went to...

Microsoft and Bethesda Softworks Latest Reviews

Recent published reviews
1.3

Attempting to contact tech support on installing a microsoft program on win 10 was disconned three times, the last time...

Read all 352 reviews
1.8

I purchased Elder Scrolls Online plus. It is a monthly pass that comes with crowns (Currency for in-game store). For...

Read all 748 reviews

Microsoft and Bethesda Softworks Products and Services

Most reviewed product and services
  • Microsoft Technical Support (45 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (28 reviews)
  • Bethesda Softworks Fallout 76 Video Game (191 reviews)
  • Bethesda Softworks Fallout 4 Video Game (89 reviews)
  • Bethesda Softworks Account (60 reviews)