PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bethesda Softworks and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bethesda Softworks
Microsoft

Bethesda Softworks and Microsoft Overview

Total reviews
723
346
Company responses
0
0
Issues resolved
1
6

Bethesda Softworks was first mentioned on PissedConsumer on Nov 7, 2010 and since then this brand received 723 reviews. It is 377 reviews more than Microsoft received since Nov 25, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Microsoft customer support team than with Bethesda Softworks customer service.

Bethesda Softworks and Microsoft Consumer Ratings

Rank
32 out of 440 in Games and Movies category
181 out of 1488 in Software category
Customer service
34 in category
126 in category
Product or Service Quality
29 in category
118 in category
Website
39 in category
156 in category

Bethesda Softworks and Microsoft Rating Details

Customer service
1.9 (302 reviews)
1.3 (122 reviews)
Reviewer's quote

...Customer service response is cookie cutter fixes never actually replying to your service ticket. Bethesda actually responds in email as though you don't know what it is you're talking about. Game is now dumbed downed for new players...

D R

No luck getting anyone on the phone, the robot answering sends you tho the website customer support, where no answers to my question can be found. Tried connecting by Chat, was put on hold, being number 51 in line. 5 (five!!!) hours later I am number 2 in line to be answered!!!!! I am quitting now,...

Sofia B
Product or Service Quality
2.4 (302 reviews)
1.7 (108 reviews)
Reviewer's quote

So instead of playing this back and fourth in email, I decided to call their customer service number. I pressed the number for consumer customer support and pressed the digit for technical support with games. When the woman answered the phone, I started explaining what happened with the game and...

Karlin

Windows10 September 2019 upgrade will delete competing product such as Thunderbird email and Firefox browser. And with the email system when trying to reinstall it, it will use only your backup. Because it may be an old backup, you will lose all current folders, and saved for offline use, the files...

Aniceto
Website
2.4 (297 reviews)
1.9 (103 reviews)
Reviewer's quote

...I cant even log on the website to unlink the account. Please why are you punishing your biggest fans for supporting a broken game like fallout 76 after everything thats happened already..

Nastassia

Got their 365 office and contacted their so called CS but couldn’t speak to anyone their automated system is a disaster and after few attempts it put me on hold for God knows how long but I gave up and hung up also their customer website is user unfriendly so it’s a loose loose situation with them ..

NASHWA D

Bethesda Softworks and Microsoft Pros and Cons

Pros
  • All bethesda games
  • Skyrim
  • Quality of their game
  • Windows version 7
  • Service
  • Outlook customer service
Cons
  • Technical support or access to customer support
  • Lack of customer service
  • Glitches
  • Lousy customer service
  • Lack of understanding
  • Customer service

Bethesda Softworks and Microsoft Most Positive Reviews

Top rated reviews
5

Needs to fix the vault 75 key card glitch. Really annoying!!

5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

Bethesda Softworks and Microsoft Most Critical Reviews

Lowest rated reviews
1

I went to General Tullius first and convinced him to come to High Hrothgar to do the Peace Council, and I went to...

1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

Bethesda Softworks and Microsoft Latest Reviews

Recent published reviews

A scammer glitched 1.4 million gold from me we did a trade in the game it showed he was trading the item but I never...

Read all 723 reviews
2.4

Tried to recover my Xbox (outlook) password. They can only send to the primary email (my yahoo account) and the outlook...

Read all 346 reviews

Bethesda Softworks and Microsoft Products and Services

Most reviewed product and services
  • Bethesda Softworks Fallout 76 Video Game (171 reviews)
  • Bethesda Softworks Fallout 4 Video Game (83 reviews)
  • Bethesda Softworks Customer Care (43 reviews)
  • Microsoft Technical Support (45 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (28 reviews)