PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bethesda Softworks and Electronic Arts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bethesda Softworks
Electronic Arts

Bethesda Softworks and Electronic Arts Overview

Total reviews
722
49
Company responses
0
0
Issues resolved
1
2

Bethesda Softworks was first mentioned on PissedConsumer on Nov 7, 2010 and since then this brand received 722 reviews. It is 673 reviews more than Electronic Arts received since Aug 31, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Electronic Arts customer support team than with Bethesda Softworks customer service.

Bethesda Softworks and Electronic Arts Consumer Ratings

Rank
32 out of 439 in Games and Movies category
52 out of 439 in Games and Movies category
Product or Service Quality
27 in category
59 in category
Customer service
32 in category
63 in category
Website
38 in category
50 in category

According to consumer ratings and reviews, Bethesda Softworks ranks 20 points higher in the Games and Movies category than Electronic Arts. People gave Bethesda Softworks 2.4 stars for Product or Service Quality criterion in Games and Movies category and it is 70 points higher than the worst rated brand in this category. At the same time, Electronic Arts was rated 1.7 stars for Product or Service Quality criterion in this category and it is 38 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Bethesda Softworks has a higher rating than Electronic Arts. Regarding Website criterion, consumers gave Bethesda Softworks 2.4 stars and it is 61% greater than other in category. Electronic Arts however was rated 2 stars and it is 51% worse than other in category.

Bethesda Softworks and Electronic Arts Rating Details

Product or Service Quality
2.4 (302 reviews)
1.7 (6 reviews)
Reviewer's quote

So instead of playing this back and fourth in email, I decided to call their customer service number. I pressed the number for consumer customer support and pressed the digit for technical support with games. When the woman answered the phone, I started explaining what happened with the game and...

Karlin

since you took over POGO you have declined to fix Scrabble. Ever since you change the format the game sucks... Rarely can anyone play the game through without a fail somewhere. Players complain everyday and nothing is done. One player was accused of lying by one of your so-called customer support...

Linda
Customer service
1.9 (302 reviews)
1.1 (11 reviews)
Reviewer's quote

...Customer service response is cookie cutter fixes never actually replying to your service ticket. Bethesda actually responds in email as though you don't know what it is you're talking about. Game is now dumbed downed for new players...

D R

...That's not customer service, I can not feel they will get improvement in the future with this working attitude. The Product/Service I bought: I bought EA's ipad game 'FIFA 16 Ultimate Team Version 2. 1 for iPad'...

Raniyah
Website
2.4 (297 reviews)
2 (10 reviews)
Reviewer's quote

...I cant even log on the website to unlink the account. Please why are you punishing your biggest fans for supporting a broken game like fallout 76 after everything thats happened already..

Nastassia

I cannot understand anything the foreigners you have working for you say. I have called dozens of time and no one says anything i can understand. They are good at snowballing me and giving me a of bs. but no help at all.EA in pogo says i have no account, shows me they messed it up. I have been part...

Sandra M

Bethesda Softworks and Electronic Arts Pros and Cons

Pros
  • All bethesda games
  • Skyrim
  • Quality of their game
  • Video games
  • Sims 2
  • Game theme
Cons
  • Technical support or access to customer support
  • Lack of customer service
  • Glitches
  • Customer service
  • Your customer service
  • Sims 4

Bethesda Softworks and Electronic Arts Most Positive Reviews

Top rated reviews
5

Needs to fix the vault 75 key card glitch. Really annoying!!

5

I've been an avid fan of the Sims. I wanted to re-install the Sims 3. I had the case and the product key, but I lost...

Bethesda Softworks and Electronic Arts Most Critical Reviews

Lowest rated reviews
1

I went to General Tullius first and convinced him to come to High Hrothgar to do the Peace Council, and I went to...

1

SOO EA GAMES NO LONGER SUPPORTS SIMS 2 RUNNING DOWNLOADED GAMES. WELL THIS IS COMPLETE *** WHEN I HAVE SPENT TONS OF $...

Bethesda Softworks and Electronic Arts Latest Reviews

Recent published reviews

I killed erikur a while back in Skyrim and now I cant complete the thieves guild achievement fix along with a *** ton...

Read all 722 reviews
1.3

since you took over POGO you have declined to fix Scrabble. Ever since you change the format the game sucks... Rarely...

Read all 49 reviews

Bethesda Softworks and Electronic Arts Products and Services

Most reviewed product and services
  • Bethesda Softworks Fallout 76 Video Game (171 reviews)
  • Bethesda Softworks Fallout 4 Video Game (83 reviews)
  • Bethesda Softworks Customer Care (43 reviews)
  • Electronic Arts Video Game (2 reviews)
  • Electronic Arts Battlefield Video Game (2 reviews)
  • Electronic Arts Plants Vs Zombies Video Game (1 review)