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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.9
Customer service
Staff
Website
Location
Exchange, Refund and Cancellation Policy
  • Everyone except fir antonnia the front desk clerk manager 2
  • Waitress and check in desk clerk 1
  • Room 1
  • Pulling all my guests from your hotel 1
  • Coffee 1

Customers don't like

  • Unethical practices and policies3
  • Rudeness3
  • Being lied to by best western customer service3
  • Unwillingness to help2
  • Room stinks and is dirty2
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 861 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.9
Customer service
Staff
Website
Location
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Location 7
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Breach of contract6
  • That now we have to get attorney against silverleaf4
  • Poor customer service4
  • No cancellation option4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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