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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $319 AVERAGE LOSS
2.0
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Everyone except fir antonnia the front desk clerk manager 2
  • Coffee 1
  • Waitress and check in desk clerk 1

Customers don't like

  • Unwillingness to help4
  • Rudeness3
  • Unethical practices and policies3
  • Being lied to by best western customer service2
  • Room stinks and is dirty2
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 770 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $8.3K AVERAGE LOSS
1.9
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Beautiful place 4
  • Facilities 3
  • Location 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said17
  • Terrible service9
  • Misleading sales tactics7
  • That now we have to get attorney against silverleaf6
  • Unauthorized charges6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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