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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Location
  • Everyone except fir antonnia the front desk clerk manager 2
  • Waitress and check in desk clerk 1
  • Room 1
  • Pulling all my guests from your hotel 1
  • Coffee 1

Customers don't like

  • Unethical practices and policies3
  • Rudeness3
  • Being lied to by best western customer service3
  • Unwillingness to help2
  • Room stinks and is dirty2
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Motel 6

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 1101 TOTAL REVIEWS
  • $39.1K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Location
  • Television 6
  • Easy access to get on and off interstate 6
  • Location 5
  • Recepitionist 4
  • New floors and most of the bathroom upgrades 4

Customers don't like

  • Customer service12
  • Bugs6
  • Uncaring staff4
  • Employee abuse4
  • Whole experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1500023

l never been accused of having needle in my room by best western. l have talk to attorney about this.

As far as the accusation.

Motel 6 must prove beyond a doubt that they were my needle by fingerprints. CAN YOU GUYS PROVE THIS OR SHOULD THE COURT OF LAW MAKE YOU.

Anonymous
#1499614

Motel 6 is gross and nasty ,not all but the one in Texas City is bedbugs,nats ,flys and the website is totally missleading , they make the hole motel look like a 3star when actually it's a0 star .Best Western plus is a 5star hotel not motel , it was great ,clean beautiful pool , beautiful room , beautiful veiw , customer service was awesome could not ask for a better place to stay while on vacation...Motel 6 in Texas City,Texas needs to be condemned,closed down and never be reopened, thugs hanging outside the rooms all night , music blaring,pure filth ,I wouldn't recommend it to anyone not even someone I disliked