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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $344 AVERAGE LOSS
2.0
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Everyone except fir antonnia the front desk clerk manager 2
  • Coffee 1
  • Waitress and check in desk clerk 1
  • Room 1

Customers don't like

  • Unethical practices and policies2
  • Room stinks and is dirty2
  • Rudeness2
  • Unwillingness to help1
  • Used sanitary products left in room1
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Flipkey

Travel
  • 5 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service16
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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