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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $319 AVERAGE LOSS
2.0
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Everyone except fir antonnia the front desk clerk manager 2
  • Coffee 1
  • Waitress and check in desk clerk 1

Customers don't like

  • Unwillingness to help4
  • Rudeness3
  • Unethical practices and policies3
  • Being lied to by best western customer service2
  • Room stinks and is dirty2
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Flipkey

Travel
  • 5 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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