Best Western vs Flipkey

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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $333 AVERAGE LOSS
1.9
Staff
Customer service
Website
Location
Exchange, Refund and Cancellation Policy
  • Everyone except fir antonnia the front desk clerk manager 2
  • Coffee 1
  • Waitress and check in desk clerk 1

Customers don't like

  • Unwillingness to help4
  • Rudeness3
  • Unethical practices and policies3
  • Being lied to by best western customer service2
  • Room stinks and is dirty2

Products by Best Western

No items

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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Staff
Customer service
Website
Location
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10

Products by Flipkey

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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