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Best Western

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $333 AVERAGE LOSS
2.0
Staff
Customer service
Website
Location
Exchange, Refund and Cancellation Policy
  • Everyone except fir antonnia the front desk clerk manager 2
  • Coffee 1
  • Waitress and check in desk clerk 1

Customers don't like

  • Unwillingness to help4
  • Rudeness3
  • Unethical practices and policies3
  • Being lied to by best western customer service2
  • Room stinks and is dirty2
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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.8
Staff
Customer service
Website
Location
Exchange, Refund and Cancellation Policy
  • Location 5
  • Customer service 3
  • Parking 2
  • Savings 2
  • Used to like everything when it was peppertree 1

Customers don't like

  • Customer service6
  • Lies5
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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