PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Traxxas and Best Choice Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Traxxas
Best Choice Products

Traxxas and Best Choice Products Overview

Total reviews
50
671
Company responses
0
0
Issues resolved
0
7

Best Choice Products was first mentioned on PissedConsumer on May 28, 2015 and since then this brand received 671 reviews. It is 621 reviews more than Traxxas received since Sep 19, 2010.

Traxxas and Best Choice Products Consumer Ratings

Rank
49 out of 312 in Kids' Stores category
402 out of 4208 in E-commerce category
Exchange, Refund and Cancellation Policy
39 in category
245 in category
Price Affordability
57 in category
341 in category
Customer service
34 in category
235 in category

Traxxas and Best Choice Products Rating Details

Exchange, Refund and Cancellation Policy
1.4 (30 reviews)
1.6 (336 reviews)
Reviewer's quote

...Won't refund or replace. Local distributor won't sell me parts. DO NOT WASTE YOUR MONEY ON THEIR PRODUCTS!..

Nimra

...They said they could not refund me the money and apologized for mix up. I told them that was unacceptable and that I would be pursuing this to the next level by reporting to the appropriate agency. SHAME ON THEM!..

Mindie
Price Affordability
1.6 (28 reviews)
2.5 (306 reviews)
Reviewer's quote

...Then i found that they offer a better one locally for $88 and if I want that one from TRAXXAS i would have to buy it full price for $150..

BILL J

I first called to get a price adjustment, and the lady I dealt with was rude and stated they didn't do price adjustments. I contacted the online web chat the next day, and I was told the same thing that they don't do price adjustments. This is terrible practice for two reasons (1) it had only been...

Gianny D
Customer service
1.3 (27 reviews)
1.6 (382 reviews)
Reviewer's quote

...The customer service person was so rude it was unbelievable. With attitude he said we gave you all the updates via voicemail and email and we needed to wait for further information. He interrupted me asking what the miss communication was to tell me this...

Ronnie M

...Bad customer service , no help. This is a Christmas present for my grandson. Dont buy from this company...

Lansing

Traxxas and Best Choice Products Pros and Cons

Pros
  • Products
  • Fast out of box
  • What they advertised
  • Quick delivery
  • Price
  • Product looked nice and the price was great
Cons
  • Customer service sucks
  • Warranty coverage of paying for a covered item
  • Warranty
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality

Traxxas and Best Choice Products Most Positive Reviews

Top rated reviews
5

to all who slam traxxas. first off I bought 3 traxxas 1/10 trucks and beat the *** out of them for over a year before...

5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

Traxxas and Best Choice Products Most Critical Reviews

Lowest rated reviews
1

I bought Traxxas products for 10 years now I always have a little bit of issues here and there I just usually fix them...

1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

Traxxas and Best Choice Products Latest Reviews

Recent published reviews
1.3

Over the past year I have had 2 Lipo Batteries go bad. One would not charge so I called Traxxas and I had to send the...

Read all 50 reviews
2.8

Tried to reach someone on the phone. On hold for over 15 min. Then she could not hear me so she hung up. Product hurt...

Read all 671 reviews

Traxxas and Best Choice Products Products and Services

Most reviewed product and services
  • Traxxas Toy Car (4 reviews)
  • Traxxas Battery (4 reviews)
  • Traxxas Rc Car (3 reviews)
  • Best Choice Products Customer Care (152 reviews)
  • Best Choice Products Shipping Service (128 reviews)
  • Best Choice Products Ride On Toy (44 reviews)