PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Choice Products and Traxxas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Choice Products
Traxxas

Best Choice Products and Traxxas Overview

Total reviews
671
50
Company responses
0
0
Issues resolved
7
0

Best Choice Products was first mentioned on PissedConsumer on May 28, 2015 and since then this brand received 671 reviews. It is 621 reviews more than Traxxas received since Sep 19, 2010.

Best Choice Products and Traxxas Consumer Ratings

Rank
404 out of 4212 in E-commerce category
51 out of 313 in Kids' Stores category
Customer service
238 in category
35 in category
Exchange, Refund and Cancellation Policy
248 in category
40 in category
Product or Service Quality
368 in category
48 in category

Best Choice Products and Traxxas Rating Details

Customer service
1.6 (382 reviews)
1.3 (27 reviews)
Reviewer's quote

...Bad customer service , no help. This is a Christmas present for my grandson. Dont buy from this company...

Lansing

...The customer service person was so rude it was unbelievable. With attitude he said we gave you all the updates via voicemail and email and we needed to wait for further information. He interrupted me asking what the miss communication was to tell me this...

Ronnie M
Exchange, Refund and Cancellation Policy
1.6 (336 reviews)
1.4 (30 reviews)
Reviewer's quote

...They said they could not refund me the money and apologized for mix up. I told them that was unacceptable and that I would be pursuing this to the next level by reporting to the appropriate agency. SHAME ON THEM!..

Mindie

...Won't refund or replace. Local distributor won't sell me parts. DO NOT WASTE YOUR MONEY ON THEIR PRODUCTS!..

Nimra
Product or Service Quality
1.6 (331 reviews)
1.2 (27 reviews)
Reviewer's quote

...Product hurt my feet. We sent it back no refund yet. Please advise of when we may receive it...

PissedConsumer1757695

Well let's start by saying he absolutely worst customer service in any companies history I'm surprised they still stay in business my story starts at January 5th 2019 when I bought my E-Revo and heading mine. I bought mine not as a toy that has a rehab instrument for injuries for dogs and to help...

Mark P

Best Choice Products and Traxxas Pros and Cons

Pros
  • Quick delivery
  • Price
  • Product looked nice and the price was great
  • Products
  • Fast out of box
  • What they advertised
Cons
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality
  • Customer service sucks
  • Warranty coverage of paying for a covered item
  • Warranty

Best Choice Products and Traxxas Most Positive Reviews

Top rated reviews
5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

5

to all who slam traxxas. first off I bought 3 traxxas 1/10 trucks and beat the *** out of them for over a year before...

Best Choice Products and Traxxas Most Critical Reviews

Lowest rated reviews
1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

1

I bought Traxxas products for 10 years now I always have a little bit of issues here and there I just usually fix them...

Best Choice Products and Traxxas Latest Reviews

Recent published reviews
2.8

Tried to reach someone on the phone. On hold for over 15 min. Then she could not hear me so she hung up. Product hurt...

Read all 671 reviews
1.3

Over the past year I have had 2 Lipo Batteries go bad. One would not charge so I called Traxxas and I had to send the...

Read all 50 reviews

Best Choice Products and Traxxas Products and Services

Most reviewed product and services
  • Best Choice Products Customer Care (152 reviews)
  • Best Choice Products Shipping Service (128 reviews)
  • Best Choice Products Ride On Toy (44 reviews)
  • Traxxas Toy Car (4 reviews)
  • Traxxas Battery (4 reviews)
  • Traxxas E Maxx Truck Rc Car (3 reviews)