PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Choice Products and Jaclyn Smith as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Choice Products
Jaclyn Smith

Best Choice Products and Jaclyn Smith Overview

Total reviews
795
75
Company responses
0
0
Issues resolved
7
0

Best Choice Products and Jaclyn Smith Consumer Ratings

Rank
489 out of 3048 in E-commerce category
328 out of 3048 in E-commerce category
Customer service
266 in category
243 in category
Exchange, Refund and Cancellation Policy
288 in category
214 in category
Product or Service Quality
392 in category
467 in category
Delivery Service
206 in category
138 in category

Best Choice Products and Jaclyn Smith Rating Details

Customer service
1.6 (420 reviews)
1.7 (18 reviews)
Reviewer's quote

...No customer service just Chat. I explained and got an automated message saying just refuse the 2nd table at delivery. I did refuse and fed ex delivered 2 more times...

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...I can’t reach any executives or customer service of Jacklyn Smith. Do anyone know how I can contact them? I have the tree and original box it came in. I just want another tree..

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Exchange, Refund and Cancellation Policy
1.5 (368 reviews)
1.8 (17 reviews)
Reviewer's quote

...I've requested a refund for this missing item. I've constantly been sending emails and try to get a response for more than a month now. Its June 9, 2020, and I have not received what I ordered, the refund I requested, nor a response back...

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...Took it down to use for a day at the fair, back straps were coming loose so I took it back to the store 8/31/19 and was told they would not refund or replace contact the company...

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Product or Service Quality
1.5 (364 reviews)
1.3 (16 reviews)
Reviewer's quote

Product did not work when it was sent to me..

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...I AM TOTALLY DISAPPOINTED AT THE QUALITY OF THE CHAIR. WHAT WILL BE DONE FOR ME. JAMIE SCORDELLIS..

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Delivery Service
2.2 (338 reviews)
2.9 (7 reviews)
Reviewer's quote

Poor customer service. Going to BBB..

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Since talking to customer service, checking every bulb and changing the fuses didn't work, and a waste of my time, I just ended up buying my own lights for the area of the tree. Now this year, again I put the tree up and now the bottom of the trees lights are out! I'm so fustrated at this point....

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Best Choice Products and Jaclyn Smith Pros and Cons

Pros
  • Quick delivery
  • Product looked nice and the price was great
  • Price
  • Style
  • Looks nice
  • Good look
Cons
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality
  • Problem so soon
  • Sizes are not comparable to actual size
  • Wrong size

Best Choice Products and Jaclyn Smith Most Positive Reviews

Top rated reviews
5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

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5

I only wear Jaclyn smiths clothes
I am fifty two years old and i have always bought Jaclyn clothes
the prices are so reaso...

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5

I just want to update a review...i finally got through to bcp after 26 minutes 41 seconds on waiting time. When you get...

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5

I love their bags. and very happy all the time. Recently bought two bags one just in few weeks strap came off, very unus...

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Best Choice Products and Jaclyn Smith Most Critical Reviews

Lowest rated reviews
1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

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1

I purchased a pre lit Christmas tree at Kmart and this was one of her more expensive trees.I actually purchased 2 of...

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1

Customers service is ridiculous here. Extremely long wait times.... 168 minutes.... Are you serious? Online chat is...

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1

My feet broke out in a painful, burning, itchy rash after wearing the shoes that I purchased. I hope I dont get scars...

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Best Choice Products and Jaclyn Smith Latest Reviews

Recent published reviews
1

Apparently a whole second box is missing from the set which includes hardware and braces. They wont sell it or ship it...

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No votes

Table just exploded, was outside on patio, family heard a loud explosion and table was in millions of pieces, no one...

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1

Product did not work when it was sent to me

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1.3

My tree won't light all the way up Kmart closed how do I get a replacement

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Best Choice Products and Jaclyn Smith Products and Services

Most reviewed product and services
  • Best Choice Products Customer Care (159 reviews)
  • Best Choice Products Shipping Service (137 reviews)
  • Best Choice Products Ride On Toy (51 reviews)
  • Jaclyn Smith Comforter (9 reviews)
  • Jaclyn Smith Handbag (6 reviews)
  • Jaclyn Smith Outdoor Furniture (6 reviews)