PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Garden Treasures Classics and Best Choice Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Garden Treasures Classics
Best Choice Products

Garden Treasures Classics and Best Choice Products Overview

Total reviews
145
800
Company responses
0
0
Issues resolved
1
7

Garden Treasures Classics and Best Choice Products Consumer Ratings

Rank
175 out of 1511 in Furniture and Decor category
493 out of 3076 in E-commerce category
Product or Service Quality
138 in category
401 in category
Price Affordability
87 in category
375 in category
Customer service
163 in category
266 in category
Website
363 in category
505 in category

Garden Treasures Classics and Best Choice Products Rating Details

Product or Service Quality
2.1 (35 reviews)
1.5 (366 reviews)
Reviewer's quote

...Easy to put together, looks good, good quality. On the box it came in indicates that theres a 3 year limited warranty on the frame. However, on the enclosed instructions it states that there is only a 1 year limited warranty on the frame...

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...Product all the sudden showed up 3 days later, no notice, luckily due to pandemic was working from home. Product was cheap and wasn't satisfied. Emailed service to inquire about return...

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Price Affordability
3.2 (32 reviews)
2.5 (331 reviews)
Reviewer's quote

Bought table top patio heater at Lowes. Left in unopened box in garage. Finally open and assembled. Doesnt work. NO ONE can help. Store says we dont carry this anymore. Anything over 30 days tough luck. Lowes customer Serv said they will call still waiting. No idea who manuf is

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I first called to get a price adjustment, and the lady I dealt with was rude and stated they didn't do price adjustments. I contacted the online web chat the next day, and I was told the same thing that they don't do price adjustments. This is terrible practice for two reasons (1) it had only been...

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Customer service
1.7 (29 reviews)
1.6 (423 reviews)
Reviewer's quote

...I’ve also contacted customer service on 4 difference occasions about the ties and now again about the poles. Spent over an hour on the phone long distance and still haven’t had this issue resolved. I’m disabled and can’t always leave my home, so I’ve set up my backyard so I may enjoy being outside...

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...No customer service just Chat. I explained and got an automated message saying just refuse the 2nd table at delivery. I did refuse and fed ex delivered 2 more times...

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Website
1.8 (21 reviews)
2 (320 reviews)
Reviewer's quote

...This key information was no where on the box, website, or even mentioned by a store clerk. One would think that this is VERY important bit of information that should at least be listed on the box. Another trip back, more money spent and the last time I'll ever shop at Lowes...

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Their customer service person said she has no idea why their website won’t allow me to use $ I earned and she was clueless on how to help me. She couldn’t even run the purchase for me me on her end n use my reward points. Dumb as a box of rocks!!! She said she will have her “supervisor” email me in...

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Garden Treasures Classics and Best Choice Products Pros and Cons

Pros
  • Easy to put together
  • Looks nice
  • Stylish
  • Quick delivery
  • Fast delivery
  • Product looked nice and the price was great
Cons
  • Quality of workmanship
  • Quality
  • Defective product
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality

Garden Treasures Classics and Best Choice Products Most Positive Reviews

Top rated reviews
5

Hi, I'm looking for the Garden Treasure 17- inch Resin statue frog fountain. Lowes was selling it for 29.99.
Item #751619...

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5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

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5

I purchased your Garden Treasures Greenway Greenway 5-piece Steel Frame Patio Conversation Set with cushions in the...

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5

I just want to update a review...i finally got through to bcp after 26 minutes 41 seconds on waiting time. When you get...

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Garden Treasures Classics and Best Choice Products Most Critical Reviews

Lowest rated reviews
1

I purchased an umbrella from Treasure Gardens through Lowes, July 2016. In Houston, Tx we had max winds of 30 miles an...

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1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

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1

When putting together a Cushioned Ottoman (model FCS60427F) for my daughter I discovered two of the 8 supplied...

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1

Customers service is ridiculous here. Extremely long wait times.... 168 minutes.... Are you serious? Online chat is...

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Garden Treasures Classics and Best Choice Products Latest Reviews

Recent published reviews
No votes

As I was putting together my outdoor swing model #GCS00229C, I thought the awning fabric was too flimsy. It does not...

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1.8

Just stopped working.. Doesnt work. Went out just as warranty passed. How convenient

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1

Bought table top patio heater at Lowes. Left in unopened box in garage. Finally open and assembled. Doesnt work. NO ONE...

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2

Order an item in May, got the wrong color, returned for correct color still waiting for the umbrella. Now it is to be...

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Garden Treasures Classics and Best Choice Products Products and Services

Most reviewed product and services
  • Garden Treasures Classics Chair (16 reviews)
  • Garden Treasures Classics Outdoor Furniture (9 reviews)
  • Garden Treasures Classics Umbrella (8 reviews)
  • Best Choice Products Customer Care (159 reviews)
  • Best Choice Products Shipping Service (138 reviews)
  • Best Choice Products Ride On Toy (51 reviews)