PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Choice Products and Garden Treasures Classics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Choice Products
Garden Treasures Classics

Best Choice Products and Garden Treasures Classics Overview

Total reviews
796
144
Company responses
0
0
Issues resolved
7
1

Best Choice Products and Garden Treasures Classics Consumer Ratings

Rank
489 out of 3049 in E-commerce category
191 out of 1500 in Furniture and Decor category
Customer service
267 in category
162 in category
Exchange, Refund and Cancellation Policy
290 in category
152 in category
Product or Service Quality
398 in category
136 in category
Price Affordability
371 in category
83 in category

Best Choice Products and Garden Treasures Classics Rating Details

Customer service
1.6 (420 reviews)
1.7 (29 reviews)
Reviewer's quote

...No customer service just Chat. I explained and got an automated message saying just refuse the 2nd table at delivery. I did refuse and fed ex delivered 2 more times...

Read full review

...I’ve also contacted customer service on 4 difference occasions about the ties and now again about the poles. Spent over an hour on the phone long distance and still haven’t had this issue resolved. I’m disabled and can’t always leave my home, so I’ve set up my backyard so I may enjoy being outside...

Read full review
Exchange, Refund and Cancellation Policy
1.5 (368 reviews)
1.7 (20 reviews)
Reviewer's quote

...I've requested a refund for this missing item. I've constantly been sending emails and try to get a response for more than a month now. Its June 9, 2020, and I have not received what I ordered, the refund I requested, nor a response back...

Read full review

One year the chair stair to rip and we need to replace the slings and dont know were to purchase them. Because two were defective we want to replace all of them.

Read full review
Product or Service Quality
1.5 (364 reviews)
2.1 (34 reviews)
Reviewer's quote

Product did not work when it was sent to me..

Read full review

...Easy to put together, looks good, good quality. On the box it came in indicates that theres a 3 year limited warranty on the frame. However, on the enclosed instructions it states that there is only a 1 year limited warranty on the frame...

Read full review
Price Affordability
2.5 (330 reviews)
3.3 (31 reviews)
Reviewer's quote

I first called to get a price adjustment, and the lady I dealt with was rude and stated they didn't do price adjustments. I contacted the online web chat the next day, and I was told the same thing that they don't do price adjustments. This is terrible practice for two reasons (1) it had only been...

Read full review

The roof of my Garden Treasures gazebo, model GF-13A076B got damaged in a wind storm the other day. I am looking to replace the roof portion only, as the rest of the frame is still in excellent shape. I replaced the screening from you a couple years ago, as the product has been very good

Read full review

Best Choice Products and Garden Treasures Classics Pros and Cons

Pros
  • Quick delivery
  • Product looked nice and the price was great
  • Price
  • Easy to put together
  • Looks nice
  • Stylish
Cons
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality
  • Quality of workmanship
  • Quality
  • Defective product

Best Choice Products and Garden Treasures Classics Most Positive Reviews

Top rated reviews
5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

Read full review
5

Hi, I'm looking for the Garden Treasure 17- inch Resin statue frog fountain. Lowes was selling it for 29.99.
Item #751619...

Read full review
5

I just want to update a review...i finally got through to bcp after 26 minutes 41 seconds on waiting time. When you get...

Read full review
5

I purchased your Garden Treasures Greenway Greenway 5-piece Steel Frame Patio Conversation Set with cushions in the...

Read full review

Best Choice Products and Garden Treasures Classics Most Critical Reviews

Lowest rated reviews
1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

Read full review
1

I purchased an umbrella from Treasure Gardens through Lowes, July 2016. In Houston, Tx we had max winds of 30 miles an...

Read full review
1

Customers service is ridiculous here. Extremely long wait times.... 168 minutes.... Are you serious? Online chat is...

Read full review
1

When putting together a Cushioned Ottoman (model FCS60427F) for my daughter I discovered two of the 8 supplied...

Read full review

Best Choice Products and Garden Treasures Classics Latest Reviews

Recent published reviews
No votes

where is the hammock? I don't want a refund, I want the hammock. It is a promised gift. You stated it was on the way....

Read full review
3.2

One year the chair stair to rip and we need to replace the slings and dont know were to purchase them. Because two were...

Read full review
1

Apparently a whole second box is missing from the set which includes hardware and braces. They wont sell it or ship it...

Read full review
1

I need replacement springs and canopy screws (because I lost them). I was referred to COCAM to obtain replacement...

Read full review

Best Choice Products and Garden Treasures Classics Products and Services

Most reviewed product and services
  • Best Choice Products Customer Care (159 reviews)
  • Best Choice Products Shipping Service (137 reviews)
  • Best Choice Products Ride On Toy (51 reviews)
  • Garden Treasures Classics Chair (16 reviews)
  • Garden Treasures Classics Outdoor Furniture (9 reviews)
  • Garden Treasures Classics Umbrella (8 reviews)