PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Choice Products and Costway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costway

Costway

Has verified representatives
2.1
Best Choice Products
Costway

Best Choice Products and Costway Overview

Total reviews
666
377
Company responses
0
47
Issues resolved
7
1

Best Choice Products was first mentioned on PissedConsumer on May 28, 2015 and since then this brand received 666 reviews. It is 289 reviews more than Costway received since Mar 29, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Best Choice Products customer support team than with Costway customer service.

Best Choice Products and Costway Consumer Ratings

Rank
396 out of 4576 in E-commerce category
311 out of 4576 in E-commerce category
Customer service
235 in category
305 in category
Exchange, Refund and Cancellation Policy
242 in category
268 in category
Product or Service Quality
368 in category
379 in category

According to consumer ratings and reviews, Costway ranks 85 points higher in the E-commerce category than Best Choice Products. People gave Best Choice Products 1.6 stars for Customer service criterion in E-commerce category and it is 870 points higher than the worst rated brand in this category. At the same time, Costway was rated 1.4 stars for Customer service criterion in this category and it is 800 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Best Choice Products has a higher rating than Costway. Regarding Product or Service Quality criterion, consumers gave Best Choice Products 1.6 stars and it is 67% greater than other in category. Costway however was rated 1.5 stars and it is 66% greater than other in category.

Best Choice Products and Costway Rating Details

Customer service
1.6 (378 reviews)
1.4 (129 reviews)
Reviewer's quote

...77 in rewards on a purchase No link to apply to purchase No satisfaction from customer service after 3 phone calls!!!!..

Teyanna

...I was on hold a very long time but their customer service was excellent once they answered. If anything they need more help (people) on their "Help Desk"!..

PissedConsumer1725792
Exchange, Refund and Cancellation Policy
1.5 (333 reviews)
1.4 (100 reviews)
Reviewer's quote

They refused to let me have one, even if i purchased the replacement out of pocket due to company policy. Seriously? Said i could look around and try to find one at another retailer. I checked online, and nothing seems to resemble the size i need, so how is that going to work? Just wasted over $250...

Julie E

They lost my shipping and package and it has not been delivered in two days. Still trying to fight to get this resolved.

PissedConsumer1729702
Product or Service Quality
1.6 (328 reviews)
1.5 (100 reviews)
Reviewer's quote

I ordered a kids ride on Land Rover toy (i.e. Power Wheel style toy), and before it was delivered the item when on sale for $30 less than I paid. I first called to get a price adjustment, and the lady I dealt with was rude and stated they didn't do price adjustments. I contacted the online web chat...

Gianny D

Give me info to return a defective product..

Sol

Best Choice Products and Costway Pros and Cons

Pros
  • Price
  • Product looked nice and the price was great
  • No pros
  • Delivery time frame
  • Good price
  • Inexpensive
Cons
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality
  • No way to contact the company
  • Quality of the product
  • Customer serice

Best Choice Products and Costway Most Positive Reviews

Top rated reviews
5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

5

I like this things ,After a few months of hand washing, I was ready to quit! This is my review and demonstration of the...

Best Choice Products and Costway Most Critical Reviews

Lowest rated reviews
1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

1

Didnt receive all my parts to my frill

Best Choice Products and Costway Latest Reviews

Recent published reviews
1

Just purchased a Christmas tree it was delay 2 extra days for shipping. Lights are burnt out and they expect me to...

Read all 666 reviews

I installed a electric wall oven and the wiring was incorrect, it was wire for an 120 volts not 220v unit ,they put the...

Read all 377 reviews

Best Choice Products and Costway Products and Services

Most reviewed product and services
  • Best Choice Products Customer Care (152 reviews)
  • Best Choice Products Shipping Service (125 reviews)
  • Best Choice Products Ride On Toy (44 reviews)
  • Costway Customer Care (61 reviews)
  • Costway Shipping Service (20 reviews)
  • Costway Washing Machine (13 reviews)