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Best Buy

Appliances and Electronics
  • 15 ISSUES RESOLVED
  • 2882 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Worx

Equipment
  • 3 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • When it worked 2
  • Tools 1
  • Price 1
  • Help line people are nice 1
  • Basic product 1

Customers don't like

  • Lack of customer service3
  • Quality of product2
  • Warrenty1
  • Pos1
  • Not being able to easily contact worx1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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