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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2588 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Whole Latte Love

Appliances and Electronics
Has verified representatives
  • 1 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $15.8K CLAIMED LOSSES
  • $565 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product offering 3
  • Pricing 2

Customers don't like

  • Incompetent customer service11
  • Customer support5
  • Failure to reply2
  • Incompetent product service2
  • Overall customer support with multiple probelms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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