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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2708 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $864 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Westinghouse

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $408 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Inability to talk to live person on phone 2

Customers don't like

  • Poor product quality2
  • No call back1
  • Your warrenty is like haveing none1
  • Very bad product waste of money volume but no picture1

Products by Westinghouse

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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