PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walmart and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy

Walmart and Best Buy Overview

Total reviews
Company responses
Issues resolved

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8441 reviews. It is 5161 reviews more than Best Buy received since Aug 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Walmart customer support team and Best Buy customer service.

Walmart and Best Buy Consumer Ratings

56 out of 483 in Supermarkets and Malls category
279 out of 2621 in Appliances and Electronics category
Customer service
55 in category
No votes
47 in category
No votes
48 in category
No votes

Walmart and Best Buy Rating Details

Customer service
1.6 (2677 reviews)
No votes
Reviewer's quote

...Went to the Customer Service desk and asked for help. Customer service went into room next door. Came back out: "They're busy but will be right with you...

Tom D

Poor customer service always issue for any thing you buy from applicence to tv's to printer ink delayed deliver issues a geek service and lies..

Sheryl H
2.4 (2393 reviews)
No votes
Reviewer's quote

...The bottom of the computer directs you to a website for more information about the computer. That took me to the walmart site trying to sell me stuff. I searched high and low for any way to contact them for answers to my questions...


...IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait. Typical big business effort to cut every conrer possible to make a dime...

1.8 (2270 reviews)
No votes
Reviewer's quote

i,ve had 2 encounters with this store and both were because staff was listening to lying customers. now note, me never have these problems at any other Walmart or any other store for that matter. one day i was just simply driving thru parking lot looking for a place to park, could not find one so...


...I explained the screen issue to store staff and was expecting exchange. The store staff DECLINED the return/exchange because there is some internal damage to screen which we cannot see from eyes. I repeat there is no crack or any external damage to TV/Screen which you can see...


Walmart and Best Buy Pros and Cons

  • Prices
  • Location
  • Convenience
  • Convenient location
  • Wide variety of products
  • Price
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Walmart and Best Buy Most Positive Reviews

Top rated reviews

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...


I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Walmart and Best Buy Most Critical Reviews

Lowest rated reviews

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...


I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Walmart and Best Buy Latest Reviews

Recent published reviews

Was told all of the sudden that returns over $50 werent possible, asked to remove an item making it within...

Read all 8441 reviews

Bought 5 appliances online on Black Friday 2019 and I was promised to receive a $500 gift card. Best Buy took almost 2 m...

Read all 3280 reviews

Walmart and Best Buy Products and Services

Most reviewed product and services
  • Walmart Customer Care (735 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (428 reviews)
  • Best Buy Customer Care (298 reviews)
  • Best Buy Manager (218 reviews)
  • Best Buy Shipping Service (93 reviews)