PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
Best Buy

WalMart and Best Buy Overview

Total reviews
9094
3515
Company responses
1
0
Issues resolved
82
23

WalMart and Best Buy Consumer Ratings

Rank
62 out of 323 in Supermarkets and Malls category
307 out of 1779 in Appliances and Electronics category
Customer service
60 in category
266 in category
Website
49 in category
226 in category
Exchange, Refund and Cancellation Policy
39 in category
173 in category
Product or Service Quality
51 in category
181 in category

WalMart and Best Buy Rating Details

Customer service
1.6 (2948 reviews)
1.3 (955 reviews)
Reviewer's quote

...order returned to store??? And no communicating to me what was going on!!!!! The good service was from the shopper who filled/bagged my order and the second customer service lady who was finally able to contact the manager of the grocery delivery service department and call me...

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Speaking to bestbuy customer service is like falling into a black hole. And the attitude of them make me feel sorry for giving them a call..

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Website
2.4 (2610 reviews)
2.1 (700 reviews)
Reviewer's quote

...That should be said on your website before a person orders. I have been on the phone for the past two days trying to deal with this situation. I have been running around town to FedEx UPS trying to get someone to help me print labels that were sent to me...

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29 and it was about $29 on your website so when I arrived to the house I asked again how much it would be for the extra labor he said again $100 I then asked how much a hose normally cost he said $70 and labor $30 I told him I was aware he was dishonest and I walked away before I said anything I...

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Exchange, Refund and Cancellation Policy
2.3 (2427 reviews)
1.5 (730 reviews)
Reviewer's quote

...If it is the store policy that you have to have one the least they could do is have them at the door. I have left the number of people who shop at walmart and will not return..

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...They cant even do a simple cancellation. I am on the phone for the fourth time right now and Im pretty sure this will be another big waste of time. I am still trying to get my order canceled..

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Product or Service Quality
2.1 (2393 reviews)
1.8 (791 reviews)
Reviewer's quote

After I purchased the product I noticed no hose attached to the handle so I went to front of store where the cashier stands watching all the cashiers scan customers and that need help. I explained to her I wanted her to go get me another one because of no hose attached. I asked her because I am a...

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...I have a bestbuy extended service contract. waited 9 hours at home for them to arrive (appointment time was between 8:00am and 5:00 pm). Never showed up, never called/contacted me...

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WalMart and Best Buy Pros and Cons

Pros
  • Prices
  • Location
  • Convenience
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

WalMart and Best Buy Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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WalMart and Best Buy Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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WalMart and Best Buy Latest Reviews

Recent published reviews
1

Necesito retornar una orden de ropa que compré online y un agente de servicio me dijo que si podía retornar en un tienda...

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1.9

Speaking to bestbuy customer service is like falling into a black hole. And the attitude of them make me feel sorry for...

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1

I've been gettimg my prescriptions at this pharmacy for yhe past year and a half. They always get my 3 months supply...

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1

I called repeatedly to cancel an online order. This was after I bought a DVD player from the store that was skipping...

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WalMart and Best Buy Products and Services

Most reviewed product and services
  • Walmart Customer Care (799 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (222 reviews)
  • Best Buy Shipping Service (98 reviews)