PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walmart and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walmart
Best Buy

Walmart and Best Buy Overview

Total reviews
8309
3254
Company responses
1
0
Issues resolved
72
22

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8309 reviews. It is 5055 reviews more than Best Buy received since Aug 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Walmart customer support team and Best Buy customer service.

Walmart and Best Buy Consumer Ratings

Rank
53 out of 614 in Supermarkets and Malls category
271 out of 2894 in Appliances and Electronics category
Customer service
56 in category
248 in category
Website
45 in category
203 in category
Staff
49 in category
198 in category

Walmart and Best Buy Rating Details

Customer service
1.6 (2609 reviews)
1.3 (821 reviews)
Reviewer's quote

...I want to continue to be a loyal customer but I do believe I am owed compensation for this product. It was gain flings sunrise laundry detergent pacs 96 count $21. 44 before tax I live in California but I understand that you don't control that so I am not looking for reimbursement for that...

Addisynn

...Late delivery of purchase after assuring me my order would be delivered early! HORRIBLE customer service. IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait...

PissedConsumer1725455
Website
2.4 (2335 reviews)
2.1 (606 reviews)
Reviewer's quote

website are bad, bad attitude by employees..

PissedConsumer1701226

I will spend every spare moment i have writing reviews on every website i can find explaining how the associates treat customers at this location. I have never felt so disrespected and absolutely humiliated when making a $700 purchase at a store and before this experience I only went to Best Buy...

Garold
Staff
1.8 (2209 reviews)
1.6 (607 reviews)
Reviewer's quote

...This is very disturbing and I cannot believe this is how you handle matters with incompetent staff. Also, the next day I called and got the manager Gale on the phone. I called to make sure I had the managers names right so I didn't accuse the wrong people and he said I had to file a police report...

Aariana

...I explained the screen issue to store staff and was expecting exchange. The store staff DECLINED the return/exchange because there is some internal damage to screen which we cannot see from eyes. I repeat there is no crack or any external damage to TV/Screen which you can see...

Jaremy

Walmart and Best Buy Pros and Cons

Pros
  • Prices
  • Location
  • Convenience
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Walmart and Best Buy Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Walmart and Best Buy Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Walmart and Best Buy Latest Reviews

Recent published reviews
1

By the time my money gets returned it will probably be too late for them to honor any type of Cyber Monday deal.

Read all 8309 reviews
1

Ordered online on Black Friday, still havent received my package. On trac keeps extending shipment date. I wont ever...

Read all 3254 reviews

Walmart and Best Buy Products and Services

Most reviewed product and services
  • Walmart Customer Care (716 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)
  • Best Buy Customer Care (292 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)