PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
Best Buy

WalMart and Best Buy Overview

Total reviews 9502 3629
Company responses 1 0
Issues resolved 85 23

WalMart and Best Buy Consumer Ratings

Rank
67 out of 344 in Supermarkets and Malls category
338 out of 1835 in Appliances and Electronics category
Customer service
54 in category
260 in category
Website
50 in category
228 in category
Exchange, Refund and Cancellation Policy
42 in category
173 in category
Product or Service Quality
51 in category
189 in category

WalMart and Best Buy Rating Details

Customer service
1.6 (3129 reviews)
1.3 (1014 reviews)
Reviewer's quote

"Use the mobile app to save your receipt"? Customer service Rep. grabbed phone from my hand when presented for them to scan TC barcode. "We are happy to help"? When I asked for a manager I was ganged up on by 3 employees talking over me and generally shooing me away contradicting everything this...

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I decided to go into my local Best Buy in The Villages after not getting my issue resolved when I called the National customer service department. I kindly requested to speck to a supervisor after being told my request for a price guarantee credit was denied, then waited 43 mins for the supervisor...

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Website
2.4 (2739 reviews)
2.1 (742 reviews)
Reviewer's quote

...I could not find a phone number to customer service on their website. It is much easier to resolve an issue in the store than it is online..

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...And after that, he provided me the tracking ID of (GE912****IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

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Exchange, Refund and Cancellation Policy
2.3 (2569 reviews)
1.5 (780 reviews)
Reviewer's quote

...At first they said they was going to refund my money and then they was going to send me a new tv. Phillips said that its not there fault they it was FedEx fault. My son Dustin Murdock talked to a lot of people youre employee and the ones at FedEx...

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...I got so tired of calling several times and when I got another agent I literally said please refund my money back since theres no code sent for my digital gift card. Now Im STILL waiting to get help and its 10:52 pm!!! I JUST WANT MY MONEY BACK!!!..

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Product or Service Quality
2.1 (2541 reviews)
1.8 (841 reviews)
Reviewer's quote

I try not to go to this location but sometimes I don't have any other options,at least 3 of my visits out of every month I experienced bad services! One incident I was followed around by a man who made my shopping experience very uncomfortable especially because I had my then 4 year old little girl...

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... in my phone a girl told me but the phone she was telling me was a 32 gigabyte it was a lie it was a 16 this made me mad because I have already transferred my service to the new phone which cost me $22 anyway they took the phone back refused to pay for the $22 to read the storm I service on my old phone till I find a new phone the people there do not know what they're talkin about when it comes to unlock phones they told me just to put my SIM card in and...

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WalMart and Best Buy Pros and Cons

Pros
  • Prices
  • Location
  • Price
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Customer service
  • Service
  • Management
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

WalMart and Best Buy Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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WalMart and Best Buy Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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WalMart and Best Buy Latest Reviews

Recent published reviews
2

Won't let me register my protection plan. I got robbed. Don't shop Walmart.

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1

2 days ago I went to Best Buy to buy an unlocked phone so I can get one data because my phone company has all them data...

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No votes

They show items delivered on the web site. No items have been delivered

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4.6

I decided to go into my local Best Buy in The Villages after not getting my issue resolved when I called the National cu...

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WalMart and Best Buy Products and Services

Most reviewed product and services
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (337 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)
  • Best Buy Installation (77 reviews)