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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2767 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 6263 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prices 31
  • To never shop at walmart again 9
  • Selection 7
  • Product when it worked 6
  • Location 6

Customers don't like

  • Customer service68
  • Service28
  • Management22
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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