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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2828 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Viking Range

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 4
  • Worse ever 1

Customers don't like

  • Customer service3
  • Poor product quality and customer service2
  • Quality of product1
  • No response1
  • Functionality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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