Best Buy vs Verizon Wireless

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2511 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 751 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 13
  • Seem to have better coverage than most providers 8
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Problem resolution10

Products by Verizon Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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