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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2685 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 847 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Coverage area 14
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem10
  • Deceitful salesperson7
  • Problem resolution7
  • Multiple issues6
  • Broken promises5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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