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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2583 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 9
  • I stopped shopping at best buy 6
  • Wide variety of products 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service68
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics15
  • Long wait9
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Tlg Great Fun

Shopping
  • 2 ISSUES RESOLVED
  • 567 TOTAL REVIEWS
  • $23.9K CLAIMED LOSSES
  • $122 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Get rebates on fun things we like to do 3
  • Easy money 2
  • With timely rebates and great customer service 2
  • Rebate 1
  • Second person was respectful 1

Customers don't like

  • Being ripped off12
  • Pressure6
  • Illegal charges5
  • Very pressured5
  • Shady business practice5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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