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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2743 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Not enough stock4
  • Post purchase care4
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Tlg Great Fun

Shopping
  • 2 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $122 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Get rebates on fun things we like to do 3
  • Easy money 2
  • With timely rebates and great customer service 2
  • Rebate 1
  • Second person was respectful 1

Customers don't like

  • Being ripped off7
  • Pressure5
  • I was badly misled3
  • Way they tell you one thing and do another3
  • Very pressured2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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