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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2798 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Tigerdirect

Computers
  • 4 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $64.3K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 7
  • Previous purchases 2
  • I did gett he computer i ordered 1
  • I did get the computer i ordered 1
  • Fast delivery 1

Customers don't like

  • Lack of intelligence4
  • Hours of my time3
  • Customer service3
  • So bad so bad so bad2
  • Return policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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