PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Target and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Target
Best Buy

Target and Best Buy Overview

Total reviews
2501
3274
Company responses
0
0
Issues resolved
25
22

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3274 reviews. It is 773 reviews more than Target received since Aug 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Target customer support team and Best Buy customer service.

Target and Best Buy Consumer Ratings

Rank
60 out of 482 in Supermarkets and Malls category
276 out of 2617 in Appliances and Electronics category
Customer service
66 in category
251 in category
Website
53 in category
214 in category
Staff
50 in category
206 in category

Target and Best Buy Rating Details

Customer service
1.5 (611 reviews)
1.3 (837 reviews)
Reviewer's quote

They have no professional customer service. I bought few things the other day and when I got home one of the items didn’t ring on sale. So 2 days later I was there again to shop and I stop over to customer service desk with my receipt and told the lady about the item didn’t ring on sale the other...

Bill K

...CALLED LOWES CUSTOMER SERVICE MONTGOMERY, ALABAMA. HAS BEEN GIVEN THE RUN AROUND ON A NEW MOWER WITH A DEFEAT. THE ISSUES STILL-UNRESOLVED TO THIS DAY JANUARY 12,2020..

Betty F
Website
2.2 (515 reviews)
2.1 (615 reviews)
Reviewer's quote

Prices on the website are far cheaper than in store. They don’t price adjust unless you inquire and then have customers have to go out of their way to prove they’re right. The website has far cheaper items and they should be the same price in store...

Dont b

...IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait. Typical big business effort to cut every conrer possible to make a dime...

PissedConsumer1725455
Staff
1.8 (454 reviews)
1.6 (619 reviews)
Reviewer's quote

...She nor other staff could figure out what went wrong with the transaction but advised the funds should go back to the gift card. We called and of course there was a zero balance on the gift card. Requested to speak with a manager which was no help whatsoever...

PissedConsumer1751481

...I explained the screen issue to store staff and was expecting exchange. The store staff DECLINED the return/exchange because there is some internal damage to screen which we cannot see from eyes. I repeat there is no crack or any external damage to TV/Screen which you can see...

Jaremy

Target and Best Buy Pros and Cons

Pros
  • Merchandise
  • Prices
  • Treated me terribly
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Customer service
  • Rude employees
  • Customer service sucks
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Target and Best Buy Most Positive Reviews

Top rated reviews
5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Target and Best Buy Most Critical Reviews

Lowest rated reviews
1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Target and Best Buy Latest Reviews

Recent published reviews

I have been to Target twice in the last week and I really enjoyed my shopping experience there, but today I am annoyed....

Read all 2501 reviews
1

The tv I purchased stopped work less than a month after purchase. I went to exchange it an decided to upgrade to a more...

Read all 3274 reviews

Target and Best Buy Products and Services

Most reviewed product and services
  • Target Customer Care (191 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (154 reviews)
  • Best Buy Customer Care (296 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (93 reviews)