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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2719 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $862 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics12
  • Slow to assist11
  • Lousy service4
  • Not enough stock4
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Swivel Sweeper

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $78 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • When it worked 3
  • Great idea 1
  • Great use 1
  • It when it worked 1
  • Works great 1

Customers don't like

  • Battery life span3
  • Poor engineering2
  • Hard to clean1
  • Wont hold a charge1
  • No service to help me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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