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Swagway

Appliances and Electronics
Has verified representatives
  • 4 ISSUES RESOLVED
  • 94 COMPANY RESPONSES
  • 38 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $420 AVERAGE LOSS
3.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Unacceptable 3
  • Website was user friendly and easy to order from 1
  • Ordering was fairly easy 1

Customers don't like

  • Customer service9
  • Defective product7
  • Product is poor2
  • Poorest customer service1
  • Poor product quality1
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Best Buy

Appliances and Electronics
  • 17 ISSUES RESOLVED
  • 2958 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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