PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swagtron and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swagtron
Best Buy

Swagtron and Best Buy Overview

Total reviews 328 3600
Company responses 338 0
Issues resolved 8 23

Swagtron and Best Buy Consumer Ratings

Rank
72 out of 1813 in Appliances and Electronics category
324 out of 1813 in Appliances and Electronics category
Product or Service Quality
230 in category
195 in category
Customer service
155 in category
271 in category
Value for money
176 in category
172 in category
Exchange, Refund and Cancellation Policy
137 in category
188 in category

Swagtron and Best Buy Rating Details

Product or Service Quality
1.7 (165 reviews)
1.8 (829 reviews)
Reviewer's quote

...Customer service if that's what you want to call it was stumped. And instead of doing there job and help me in some way they say well we can give you a refund. Like no *** I didn't think you would take the broke *** you sent me back...

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...I did not get the costumer service every costumer derserves. I was instead dismissed when explained the issue. I was told I could receive a 20% discount on a $400 fee which I shouldnt have to pay...

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Customer service
1.7 (163 reviews)
1.3 (1003 reviews)
Reviewer's quote

...Avoid the product if you don't want to risk dealing with customer service for parts or have questions..

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...No one seems to care about professionalism, customer service or accountability. Now that you know what happened to me, here's your chance to prove me wrong. Best regards, Lyndia T Burns-Fults..

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Value for money
2 (161 reviews)
2.1 (682 reviews)
Reviewer's quote

...Regardless of all this, this has been over 6 months, my money is blocked (or lost), my kids' birthday present has lost its meaning and he doesn't even want it anymore..

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He always lies that this is your final payment and doesn't have to pay again and once I paid the amount he asked he always startss asking for more money And also I paid 9500 INR as Tax and Vat charge, and he promised that This is your last and final amount once I paid that amount he's asking me to...

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Exchange, Refund and Cancellation Policy
1.8 (151 reviews)
1.5 (769 reviews)
Reviewer's quote

...More than 10 back and forth emails, its been 8 months, no refund, no scooter, nothing. They kept my scooter and never sent anything to me. Dont believe the return or warranty policy, they lie ..

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I was just told by Adrian, store manager at Waynesville, NC store that because I was two weeks past the return policy and because the box had been opened, I could not return the product. I explained the delay was caused by my customers waiting for 14 days to come to their hone after I installed the...

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Swagtron and Best Buy Pros and Cons

Pros
  • Product is cool
  • Unacceptable
  • Cool at first
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor product quality
  • Customer service
  • Terrible service the worst i have ever experienced
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Swagtron and Best Buy Most Positive Reviews

Top rated reviews
5

I had called them they said the only answer the phone through Monday through Friday 2 10 2 8 so they said call them the...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

Do you guys have a refund policy

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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Swagtron and Best Buy Most Critical Reviews

Lowest rated reviews
1

SMH!!!! I recived my X2 but as I opened it I found out quickly that it was used. Scratches and cracks all over the...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

For Christmas, we purchased a SwagTron T3 for our daughter factory direct from SwagTron USA. It work fine for about an...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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Swagtron and Best Buy Latest Reviews

Recent published reviews
1

I purchased an electric scooter in 12/2019 for Christmas, it came damaged, they said send it back and we will fix it or...

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3.2

Compre un Servicio de EnS talacien Dmilawarmi camareal acundemI a Delaware bellas artess Siglo de deleyson Seguridcomo...

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3

I'm trying to buy a crank arm for EB12 model bike. It takes a few days for them to respond to each email. From there...

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No votes

I bought an Apple watch series 6 on 09/18/2020 and purchased Applecare at the same time. My Applecare is not showing up...

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Swagtron and Best Buy Products and Services

Most reviewed product and services
  • Swagtron Hoverboard (38 reviews)
  • Swagtron Scooter (37 reviews)
  • Swagtron T5 Hoverboard (29 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)