PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Sunsky as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Sunsky

Best Buy and Sunsky Overview

Total reviews 3603 24
Company responses 0 0
Issues resolved 23 1

Best Buy and Sunsky Consumer Ratings

Rank
324 out of 1814 in Appliances and Electronics category
390 out of 1814 in Appliances and Electronics category
Customer service
267 in category
452 in category
Product or Service Quality
192 in category
275 in category
Exchange, Refund and Cancellation Policy
183 in category
408 in category
Website
232 in category
385 in category

Best Buy and Sunsky Rating Details

Customer service
1.3 (1003 reviews)
1 (10 reviews)
Reviewer's quote

I am demanding response for the terrible service, and customer service given by the manager. More details; On September 20,2020 I received a call, then later went to the store to follow up. They then informed me the repair centre had found "water damage" and even claimed they had been sent pictures...

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...They have no concept of customer service. I'll never buy anything from a Chinese distributor again. I'd rather pay a bit more and buy from an American company, then get screwed by a company like this one..

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Product or Service Quality
1.8 (829 reviews)
1.5 (10 reviews)
Reviewer's quote

...I also was told that I would get the option of returning the washer and dryer, upgrading the products at you all's expense (the option that I liked and deserved) or waiting for the product. She said that I would receive a call, but I never did. I still didn't know anything about my washer...

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...Custom Service is worthless, and compensation for loss is non-existent. I frequently asked for some clearness but in the end they won't react to any of my mails. Worthless company...

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Exchange, Refund and Cancellation Policy
1.5 (769 reviews)
1 (9 reviews)
Reviewer's quote

...date Invoice no (00638482) and then he asks me to pay insurance amount and I did pay 5000 INR to the same number (7235980211- MY Mantra) and he said it is refundable once it's delivered. And after that, he provided me the tracking ID of (GE9123306IN) on the website link of (www....

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...they listed xperia z1 compact backlight as xperia x compact backlight, refused to correct their mistake or to refund my money (didn't even review the listing itself) . had to open a paypal dispute..

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Website
2.1 (734 reviews)
1.7 (9 reviews)
Reviewer's quote

29 and it was about $29 on your website so when I arrived to the house I asked again how much it would be for the extra labor he said again $100 I then asked how much a hose normally cost he said $70 and labor $30 I told him I was aware he was dishonest and I walked away before I said anything I...

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DO NOT BUY!!!! THIS COMPANY WILL KEEP YOUR MONEY AND SEND YOU FAKE TRACKING NUMBERS. ALL THE GOOD REVIEWS ARE FAKE!!! ALINA IS A LIAR AND A THIEF. THIS COMPANY IS A SCAM. DO YOUR RESEARCH ON GOOGLE AND SEE FOR YOURSELF. BUY OFF ALIEXPRESS THEY WILL SEND REAL TRACKING NUMBERS AND REAL TIME DELIVERY.

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Best Buy and Sunsky Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Price
  • Web page design
  • Fast shipping
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Terrible costumer service
  • Scamers
  • Shipped to the wrong address

Best Buy and Sunsky Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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No votes
5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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No votes

Best Buy and Sunsky Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

I have buy 1psc phone, 9-1-2018 This company is a fake company When I buy my phone for $223 The phone is out of stock...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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1

Warning
This is a fake company don't buy
I have buy one cell phone, I don't have received it
It is all 5 months, and not re...

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Best Buy and Sunsky Latest Reviews

Recent published reviews
No votes

I ordered online for a cannon eos r and lens from best buy and i have not received my goods i have not also received my...

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1

I placed an order for $1000 and paid an additional $69 in service and transaction fees. Shortly afterwards, they...

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No votes

Really? Did a seventh grader come up with this term. It's vulgar and disrespectful to the customer.

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No votes

Dear sir, I have ordered online the mobile BLACKVIEW MAX 1.I had received it on 31st July 2019. I have charged the...

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Best Buy and Sunsky Products and Services

Most reviewed product and services
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)
  • Sunsky Shipping Service (4 reviews)