PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Sunsky as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Sunsky

Best Buy and Sunsky Overview

Total reviews
3256
23
Company responses
0
0
Issues resolved
22
1

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3256 reviews. It is 3233 reviews more than Sunsky received since May 13, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sunsky customer support team than with Best Buy customer service.

Best Buy and Sunsky Consumer Ratings

Rank
273 out of 2895 in Appliances and Electronics category
331 out of 2895 in Appliances and Electronics category
Customer service
248 in category
402 in category
Product or Service Quality
157 in category
227 in category
Exchange, Refund and Cancellation Policy
163 in category
355 in category

According to consumer ratings and reviews, Best Buy ranks 58 points higher in the Appliances and Electronics category than Sunsky. People gave Best Buy 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 394 points higher than the worst rated brand in this category. At the same time, Sunsky was rated 1 stars for Customer service criterion in this category and it is 240 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Best Buy has a higher rating than Sunsky. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Best Buy 1.5 stars and it is 75% greater than other in category. Sunsky however was rated 1 stars and it is 55% worse than other in category.

Best Buy and Sunsky Rating Details

Customer service
1.3 (822 reviews)
1 (9 reviews)
Reviewer's quote

...Late delivery of purchase after assuring me my order would be delivered early! HORRIBLE customer service. IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait...

PissedConsumer1725455

...Truly bad customer service. SUNSKY does not publish the negative votes, they only show you the positive ones so that you fall into the trap. The seller is called Mr...

Marco A
Product or Service Quality
1.8 (688 reviews)
1.5 (10 reviews)
Reviewer's quote

When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant...

John H

I ordered some LED bulbs from Sunsky but was sent only one. The packaging clearly showed only one piece was packed. I notified them of the anomaly and I was infirmed the balance would be shipped to my agent. That was in May 2016. Two months later the balance had not been sent. I spoke to one Candy...

PissedConsumer921917
Exchange, Refund and Cancellation Policy
1.5 (621 reviews)
1 (8 reviews)
Reviewer's quote

...After 2 hours on hold customer service said they would have one shipped to my local store for me to exchange. I called again the day before it arrived to verify but nobody could confirm. I went to the store on the arrival date and there was no refrigerator...

PissedConsumer1723730

They tell you rubbish, steal money from you and deliver badly or not at all. The phone i ordered was send to the wrong address, and signed for by someone i do not know. But everything with Sunsky is based on lies, so i do not know whether they sent the item at all. Custom Service is worthless, and...

Maurice

Best Buy and Sunsky Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Web page design
  • Price
  • Fast shipping
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Terrible costumer service
  • Shipped to the wrong address
  • Scamers

Best Buy and Sunsky Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

No votes

Best Buy and Sunsky Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

1

I have buy 1psc phone, 9-1-2018 This company is a fake company When I buy my phone for $223 The phone is out of stock...

Best Buy and Sunsky Latest Reviews

Recent published reviews

I purchased a 445 dollar iPhone watch online on 12/5/19. I have not received it and I keep getting the runaround. My cre...

Read all 3256 reviews

Dear sir, I have ordered online the mobile BLACKVIEW MAX 1.I had received it on 31st July 2019. I have charged the...

Read all 23 reviews

Best Buy and Sunsky Products and Services

Most reviewed product and services
  • Best Buy Customer Care (293 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)
  • Sunsky Shipping Service (4 reviews)