Best Buy vs Shutterfly

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2520 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $794 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $20.7K CLAIMED LOSSES
  • $431 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • Customer service 2
  • Rearranging of photos on share site easier 2
  • Old shutterfly website 2

Customers don't like

  • Customer service20
  • Shipping policy7
  • Delivery status5
  • Liers that promised results but gave us nothing5
  • That the offers were not as expected or led to believe3

Products by Shutterfly

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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