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Best Buy
Sears

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Best Buy

Best Buy

1.8
  • 21 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3239 TOTAL REVIEWS
Rank
274 out of 2891
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    63
  • SUCCESSFUL
    24%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    6%
Top Products and Services
2.1
291 reviews
1.8
217 reviews
2.3
89 reviews
Sears

Sears

1.9
  • 37 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 6048 TOTAL REVIEWS
Rank
68 out of 615
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    502
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    11%
Top Products and Services
2
506 reviews
2.1
474 reviews
2
446 reviews

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