Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2607 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $874 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service25
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
Delete

Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4347 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 19
  • I will like it when they are out of business 9
  • Product 9
  • Nightmare 5
  • Promises of quality which in turn were false 5

Customers don't like

  • Poor customer service93
  • Customer service46
  • Service38
  • Delivery experience37
  • Poor product quality16
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.