Best Buy vs Sears Outlet

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2514 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Sears Outlet

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 7 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Delivery service1
  • Management1
  • Overselling and underdelivering1
  • Sales clerks attitudes1
  • Unresponsiveness1

Products by Sears Outlet

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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