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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2608 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $874 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service25
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 56 TOTAL REVIEWS
  • $24.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
3.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff

No items

Customers don't like

  • Poor customer service7
  • Customer service4
  • Warranty2
  • Unethical service1
  • attitude to customer issues1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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