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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2927 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 95 TOTAL REVIEWS
  • $44.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Friendly and professional customer service 3
  • Great showroom 2
  • Furniture i picked 2
  • Delivery staff was nice and dependable 2
  • Wide selection of items 1

Customers don't like

  • Poor customer service16
  • Quality and customer service2
  • Not being able to contact claims for a solution2
  • It was almost impossible to recieve assistance2
  • Do not like how they are handling my claim2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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