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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2743 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Not enough stock4
  • Post purchase care4
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 66 COMPANY RESPONSES
  • 74 TOTAL REVIEWS
  • $30.7K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Delivery staff was nice and dependable 1
  • Friendly and professional customer service 1
  • Selection of product and pricing 1
  • Wide selection of items 1

Customers don't like

  • Poor customer service5
  • Quality of furniture1
  • Rude deliverers1
  • Satisfaction guarantee1
  • Unethical service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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