Best Buy vs Radio Shack

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2510 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Radio Shack

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 292 TOTAL REVIEWS
  • $22.2K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Proximity to home 2
  • Nice looking store 2
  • Bad 1
  • Website 1

Customers don't like

  • Being lied to7
  • Customer service5
  • Customer service response4
  • Need to change the people in this shop4
  • Bad return policy3

Products by Radio Shack

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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