PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purchasing Power and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Purchasing Power
Best Buy

Purchasing Power and Best Buy Overview

Total reviews 231 3598
Company responses 0 0
Issues resolved 0 23

Purchasing Power and Best Buy Consumer Ratings

Rank
537 out of 3118 in E-commerce category
321 out of 1811 in Appliances and Electronics category
Customer service
384 in category
No votes
Website
380 in category
No votes
Exchange, Refund and Cancellation Policy
303 in category
No votes
Price Affordability
609 in category
No votes

Purchasing Power and Best Buy Rating Details

Customer service
1.3 (88 reviews)
No votes
Reviewer's quote

Customer service just gives you the run around and notes your account and tells you someone will call me by Friday! That is completely unacceptable! The flight is Sunday! Bad enough they dropped my credit line even though I was still working and making payments. But this is just over the top. I...

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I am demanding response for the terrible service, and customer service given by the manager. More details; On September 20,2020 I received a call, then later went to the store to follow up. They then informed me the repair centre had found "water damage" and even claimed they had been sent pictures...

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Website
2.3 (77 reviews)
No votes
Reviewer's quote

Already had a account & had been making payments for about a year. Tried to visit website& was told that I would not be able to log in! Even after a phone call to a customer rep I was told they couldn't help me. So I guess can't use my account ever again. Ridiculous that they cannot help me log in.

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...And after that, he provided me the tracking ID of (GE9123306IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

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Exchange, Refund and Cancellation Policy
1.5 (77 reviews)
No votes
Reviewer's quote

...So still charging me for this travel and not willing to re-book or refund. This is stealing!!!!!!..

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I was just told by Adrian, store manager at Waynesville, NC store that because I was two weeks past the return policy and because the box had been opened, I could not return the product. I explained the delay was caused by my customers waiting for 14 days to come to their hone after I installed the...

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Price Affordability
1.8 (73 reviews)
No votes
Reviewer's quote

...If I could have paid the whole balance I would have bought the stuff from a real store and paid half the price that I did. I have 11 more months of this nightmare and will never be duped into their program again. ..

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...It was normally $599 and it was priced at $179. This wasn't a clearance sale. The price was just drastically reduced...

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Purchasing Power and Best Buy Pros and Cons

Pros
  • Convience
  • Various items and convience
  • Products offered
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor customer service
  • Very poor customer service
  • No one shows any urgency to resolve
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Purchasing Power and Best Buy Most Positive Reviews

Top rated reviews
5

Picky people should not order from PP. don't expect a deal it's clear they are making a profit. But with no credit...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

Trued to re route my order explained how I can do so

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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Purchasing Power and Best Buy Most Critical Reviews

Lowest rated reviews
1

I would be closing on my home today, yet PP has ruined that. When my lender asked for a payment history (accounts recei...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

I placed a 65" Samsung Smart LED HGTV in my cart. The price jumped up over $300. Then I placed a 65" Toshiba Smart LED...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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Purchasing Power and Best Buy Latest Reviews

Recent published reviews
3.8

right now is the time to have home studio equipment for sale , you guys a PP are missing out on a grand opportunity ,...

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No votes

Tuesday, Sept. 01, 2020
My name is Reba Wright, ( Mrs. George R. Wright sr. )
We have been loyal customers for twenty year...

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1

False advertising on Delivery of producti

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No votes

You guys send me a $10 certificate yesterday I want to shop at Best Buy in Victor NY they denied wasn't an expire date

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Purchasing Power and Best Buy Products and Services

Most reviewed product and services
  • Purchasing Power Customer Care (25 reviews)
  • Purchasing Power Account (24 reviews)
  • Purchasing Power Shipping Service (15 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)