Best Buy vs Purchasing Power

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2517 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $794 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

Delete
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $937 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Fast delivery 2
  • Convience 1
  • Product selection 1
  • Products diversity 1
  • Various items and convience 1

Customers don't like

  • Very poor customer service9
  • Poor customer service6
  • Are not being honest3
  • Lack of honesty3
  • Taking to long to resolve issue2

Products by Purchasing Power

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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