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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2588 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
Delete
  • 0 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $911 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Fast delivery 3
  • Convience 2
  • Product selection 1
  • Various items and convience 1
  • Products diversity 1

Customers don't like

  • Very poor customer service9
  • Poor customer service7
  • Lack of honesty4
  • Taking to long to resolve issue3
  • Not following thur2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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