Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2667 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $865 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
Delete
  • 0 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $911 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Fast delivery 3
  • Convience 2
  • Product selection 1
  • Various items and convience 1
  • Products diversity 1

Customers don't like

  • Poor customer service5
  • Very poor customer service3
  • Are not being honest2
  • Taking to long to resolve issue2
  • Customer service2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.