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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2742 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Not enough stock4
  • Post purchase care4
Delete
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $949 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fast delivery 3
  • Convience 2
  • Product selection 1
  • Various items and convience 1
  • Products diversity 1

Customers don't like

  • Poor customer service6
  • Very poor customer service3
  • Are not being honest2
  • Taking to long to resolve issue2
  • Not following thur1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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