PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Projector Lamp Source and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Projector Lamp Source
Best Buy

Projector Lamp Source and Best Buy Overview

Total reviews
6
3256
Company responses
0
0
Issues resolved
0
22

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3256 reviews. It is 3250 reviews more than Projector Lamp Source received since Mar 5, 2012.

Projector Lamp Source and Best Buy Consumer Ratings

Rank
546 out of 2896 in Appliances and Electronics category
273 out of 2896 in Appliances and Electronics category
Customer service
361 in category
249 in category
Product or Service Quality
366 in category
157 in category
Exchange, Refund and Cancellation Policy
311 in category
162 in category

According to consumer ratings and reviews, Best Buy ranks 273 points higher in the Appliances and Electronics category than Projector Lamp Source. People gave Projector Lamp Source 1 stars for Customer service criterion in Appliances and Electronics category and it is 282 points higher than the worst rated brand in this category. At the same time, Best Buy was rated 1.3 stars for Customer service criterion in this category and it is 394 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Best Buy has a higher rating than Projector Lamp Source. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Projector Lamp Source 1 stars and it is 52% greater than other in category. Best Buy however was rated 1.5 stars and it is 75% greater than other in category.

Projector Lamp Source and Best Buy Rating Details

Customer service
1 (2 reviews)
1.3 (822 reviews)
Reviewer's quote

I purchased a new lamp from them in April. The 2nd time I used it it fused the lamp connector to my projector. I sent them pictures and asked if they would cover the cost of repairs. After three months of many polite but ignored emails to them I finally got an answer. No. They could have saved me...

PissedConsumer662840

...Late delivery of purchase after assuring me my order would be delivered early! HORRIBLE customer service. IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait...

PissedConsumer1725455
Product or Service Quality
1 (1 review)
1.8 (688 reviews)
Reviewer's quote

No items

When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant...

John H
Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (621 reviews)
Reviewer's quote

...We returned the item expecting a full refund. This company claimed to have not received it back, despite us sending it by registered post. They then said they had found it in there warehouse...

PissedConsumer593776

...After 2 hours on hold customer service said they would have one shipped to my local store for me to exchange. I called again the day before it arrived to verify but nobody could confirm. I went to the store on the arrival date and there was no refrigerator...

PissedConsumer1723730

Projector Lamp Source and Best Buy Pros and Cons

Pros
No votes
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Product or service
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Projector Lamp Source and Best Buy Most Positive Reviews

Top rated reviews
No votes
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Projector Lamp Source and Best Buy Most Critical Reviews

Lowest rated reviews
1

Do not buy from this company. I bought a projector lamp which arrived in 3 days, it is an inferior product and does not...

1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Projector Lamp Source and Best Buy Latest Reviews

Recent published reviews
1

I purchased a new lamp from them in April. The 2nd time I used it it fused the lamp connector to my projector. I sent...

Read all 6 reviews

I purchased a 445 dollar iPhone watch online on 12/5/19. I have not received it and I keep getting the runaround. My cre...

Read all 3256 reviews

Projector Lamp Source and Best Buy Products and Services

Most reviewed product and services
No votes
  • Best Buy Customer Care (293 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)