Best Buy vs Pc Richards

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2521 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service23
  • Slow to assist23
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Pc Richards

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $86.1K CLAIMED LOSSES
  • $797 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Excellent 2
  • Bob mackenzie from corporate and tim the assistant manger tried 1
  • Service technician his name was tom 1

Customers don't like

  • Poor poor customer service5
  • Customer service3
  • Delivery service3
  • No response from management to customers concerns2
  • Sell defective appliances2

Products by Pc Richards

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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