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PC Richard and Son

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $99.8K CLAIMED LOSSES
  • $838 AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Excellent 2
  • Service technician his name was tom 1
  • Service technician his name was tom 1
  • Discussion at time of sale 1
  • Discussion at time of purchase 1

Customers don't like

  • Poor customer service5
  • Not getting item i paid for and not getting a refund in time2
  • Delivery service2
  • Customer service and delivery2
  • Unprofessional technicians1
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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2825 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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