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PC Richard and Son

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 378 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $986 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Excellent 2
  • Service technician his name was tom 1
  • Service technician his name was tom 1
  • Mark silver sales 1
  • Discussion at time of sale 1

Customers don't like

  • Poor customer service9
  • Poor poor customer service3
  • Unprofessional technicians2
  • Service takes too long2
  • Service department2
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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2957 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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