PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pc Richard And Son and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pc Richard And Son

Pc Richard And Son

Has Verified Representatives
2.3
Best Buy

Best Buy

1.8
Pc Richard And Son
Best Buy

Pc Richard And Son and Best Buy Overview

Total reviews 472 3601
Company responses 5 0
Issues resolved 4 23

Pc Richard And Son and Best Buy Consumer Ratings

Rank
164 out of 1813 in Appliances and Electronics category
324 out of 1813 in Appliances and Electronics category
Customer service
126 in category
268 in category
Product or Service Quality
104 in category
192 in category
Warranty
82 in category
173 in category
Website
126 in category
233 in category

Pc Richard And Son and Best Buy Rating Details

Customer service
1.9 (118 reviews)
1.3 (1003 reviews)
Reviewer's quote

...4 hour window and then 2 gentlemen came and looked at the unit and said they didn't know they had to cut plexiglass and rudely left and told me to contact customer service. I have called customer service representatives for the past 2 weeks and have spent hours on the phone with incompetent representatives that had no...

Read full review

I am demanding response for the terrible service, and customer service given by the manager. More details; On September 20,2020 I received a call, then later went to the store to follow up. They then informed me the repair centre had found "water damage" and even claimed they had been sent pictures...

Read full review
Product or Service Quality
2.5 (100 reviews)
1.8 (829 reviews)
Reviewer's quote

...I called PC Richards service center with my concerns. I spoke with Travis at the call center. Set a repair for the following Friday...

Read full review

...I also was told that I would get the option of returning the washer and dryer, upgrading the products at you all's expense (the option that I liked and deserved) or waiting for the product. She said that I would receive a call, but I never did. I still didn't know anything about my washer...

Read full review
Warranty
2.5 (91 reviews)
1.8 (656 reviews)
Reviewer's quote

is having the exact same issue! 3- I learn that the repair service department works only Monday through Friday -business hours- with a warranty or without is the same. 4- Web page same issue doesn't work -I try and when I got to download the sticker with the serial number just froze and didn't let...

Read full review

first the guy couldn't find my warranty even after i gave him my number. I don't live in the US and they didn't even care to provide any type of support via chat so basically I have to go to a store to get my watch fixed!!! Basically it sucks!..

Read full review
Website
2.8 (89 reviews)
2.1 (734 reviews)
Reviewer's quote

...Be truthful and honest on your website and in person and you will achieve your goals. We all worked extremely hard for our money, but to get SCAMMED is so rude, crude and indecent. I wonder how these owners and their staff actually sleep at night..

Read full review

...And after that, he provided me the tracking ID of (GE9123306IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

Read full review

Pc Richard And Son and Best Buy Pros and Cons

Pros
  • Discussion at time of purchase
  • Sales person was professional & knowledgeable
  • I have no idea
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor customer service
  • Service department
  • Poor poor customer service
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Pc Richard And Son and Best Buy Most Positive Reviews

Top rated reviews
5

Very hard to ascertain what they wanted on a form just to get a form. You have to own a PC to get the form(and a...

Read full review
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Read full review
5

It is always a pleasure working with Raymond Mack at the College Point Store. We purchased a stacking Fridgidaire...

Read full review
5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

Read full review

Pc Richard And Son and Best Buy Most Critical Reviews

Lowest rated reviews
1

Having the most horrible service from PC Richards EVER!!!!!! On 10/14 I called for service on a dishwasher under...

Read full review
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Read full review
1

Stopped in the store in Greenvale and the service was horrible. The sales people don't cate who waits and pick and...

Read full review
1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

Read full review

Pc Richard And Son and Best Buy Latest Reviews

Recent published reviews
3.2

When first fridge was installed packaging was stuffed in my indoor garbage &;;;;;;;;;;;;;;;;;;;;;;;;; across the...

Read full review
No votes

I bought a computer. Paid for extended warranty, and now best buy has no record of this. However, i have a bank...

Read full review
No votes

I received my Whirlpool refrigerator in early August. I shopped for groceries. It was obvious next day that the fridge...

Read full review
3.2

Compre un Servicio de EnS talacien Dmilawarmi camareal acundemI a Delaware bellas artess Siglo de deleyson Seguridcomo...

Read full review

Pc Richard And Son and Best Buy Products and Services

Most reviewed product and services
  • Pc Richard And Son Customer Care (33 reviews)
  • Pc Richard And Son Sales Representative (10 reviews)
  • Pc Richard And Son Manager (9 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)