PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pacific Sales and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pacific Sales
Best Buy

Pacific Sales and Best Buy Overview

Total reviews 79 3631
Company responses 0 0
Issues resolved 0 23

Pacific Sales and Best Buy Consumer Ratings

Rank
279 out of 1838 in Appliances and Electronics category
337 out of 1838 in Appliances and Electronics category
Customer service
No votes
261 in category
Product or Service Quality
No votes
190 in category
Exchange, Refund and Cancellation Policy
No votes
172 in category
Website
No votes
225 in category

Pacific Sales and Best Buy Rating Details

Customer service
No votes
1.3 (1015 reviews)
Reviewer's quote

No customer service. I like to speak with manager. Thank you..

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I decided to go into my local Best Buy in The Villages after not getting my issue resolved when I called the National customer service department. I kindly requested to speck to a supervisor after being told my request for a price guarantee credit was denied, then waited 43 mins for the supervisor...

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Product or Service Quality
No votes
1.8 (842 reviews)
Reviewer's quote

My wife and I are very unhappy with the delivery service crew - very unprofessional. We placed an order back in April 2019 for a newly built house. Delivery today was bad...

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...Amazon I could go on it takes less than one minute to order a product Best Buy about 10 to 20 minutes this is why I paid off my Best Buy credit card close the card and close my account and no I wouldnt recommend this company to any family member I just dont hit any of them that much..

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Exchange, Refund and Cancellation Policy
No votes
1.5 (780 reviews)
Reviewer's quote

...experience with the store manager after all the terrible service I received after i purchase 6 kitchen appliances, Cliff ( store manager) took the corporate policy of non-action. In May, I purchased a kitchen set for my new kitchen. The high-end fridge was a built-in 42in and 85in...

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...I got so tired of calling several times and when I got another agent I literally said please refund my money back since theres no code sent for my digital gift card. Now Im STILL waiting to get help and its 10:52 pm!!! I JUST WANT MY MONEY BACK!!!..

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Website
No votes
2.1 (743 reviews)
Reviewer's quote

Refund, worst reimbursement ever, paid with cash and now Im getting a check!! I was never told this or your website doesnt state that information!..

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...And after that, he provided me the tracking ID of (GE912****IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

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Pacific Sales and Best Buy Pros and Cons

Pros
  • Sales price
  • I love my washer
  • Dave the manager
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Customer service
  • Warranty
  • Delivery
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Pacific Sales and Best Buy Most Positive Reviews

Top rated reviews
5

My Wife and I was in the market for a new dishwasher for our vacation home, so we stopped by Best Buys, San Bernardino,...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

Error code c31 for samsung oven. I called Pacific Sales to report this problem under the extended warranty. The...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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Pacific Sales and Best Buy Most Critical Reviews

Lowest rated reviews
1

Awful corrupt customer service. They ripped me off. Do not buy from them especially the extended warranty. Buy from...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

I was supposed to have my dishwasher installed a couple of weeks ago, but couldn't have it done because they couldn't...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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Pacific Sales and Best Buy Latest Reviews

Recent published reviews
1

Refund, worst reimbursement ever, paid with cash and now Im getting a check!! I was never told this or your website...

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2.8

Online orders are becoming ridiculous too many promotions offers for gift cards theyre always trying to add stuff to...

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No votes

I have been trying to reach someone at the Annappolis BestBuy store every day for 7 days now and have never even got...

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1

I have tried for 2 days now at different hours each day and multiple times each day to contact my local store about purc...

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Pacific Sales and Best Buy Products and Services

Most reviewed product and services
  • Pacific Sales Refrigerator Warranty (5 reviews)
  • Pacific Sales Washing Machine Warranty (3 reviews)
  • Pacific Sales Exhaust Hood Installation (2 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)
  • Best Buy Installation (77 reviews)