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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2626 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $870 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service26
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Onkyo USA

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $6.2K CLAIMED LOSSES
  • $621 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • All onkyo equipment except this unit has been perfect 1
  • Old onkyo 1
  • Preformance 1

Customers don't like

  • Customer service2
  • Cannot get any customer service1
  • Customer service reliability of product1
  • I did not like1
  • New onkyo1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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