PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Office Depot and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Office Depot
Best Buy

Office Depot and Best Buy Overview

Total reviews 386 3630
Company responses 0 0
Issues resolved 4 23

Office Depot and Best Buy Consumer Ratings

Rank
385 out of 1837 in Appliances and Electronics category
337 out of 1837 in Appliances and Electronics category
Customer service
253 in category
260 in category
Diversity of Products or Services
237 in category
213 in category
Website
330 in category
227 in category
Product or Service Quality
212 in category
191 in category

Office Depot and Best Buy Rating Details

Customer service
1.3 (107 reviews)
1.3 (1014 reviews)
Reviewer's quote

...I called the useless customer service line multiple times. Finally the driver called me Friday, 4:34pm to tell me he could be there before 8pm. NO WAY...

Read full review

I decided to go into my local Best Buy in The Villages after not getting my issue resolved when I called the National customer service department. I kindly requested to speck to a supervisor after being told my request for a price guarantee credit was denied, then waited 43 mins for the supervisor...

Read full review
Diversity of Products or Services
2.1 (89 reviews)
2.3 (707 reviews)
Reviewer's quote

...I like their products but have had this problem many times...

Read full review

...I did not get any delivery that day and had to cancel water installation services with the outside contractor. (Who had no idea what happened to the refrigerator. ) I was told by your phone rep that the delivery team said "a person at my phone number cancelled the delivery as not ready for it...

Read full review
Website
1.8 (86 reviews)
2.1 (742 reviews)
Reviewer's quote

...1) The website specifically stated the items were in the store which is inaccurate. 2) The floor models were out in the store, but there was no product which is misleading. 3) We were not able to purchase any floor models which is frustrating since it made the entire Office Depot production futile...

Read full review

...And after that, he provided me the tracking ID of (GE912****IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

Read full review
Product or Service Quality
1.7 (82 reviews)
1.8 (841 reviews)
Reviewer's quote

Office Depot customer service is nonexistent. I placed an order a month ago and they can’t be bothered to ship it. I have contacted them a dozen times and gotten the runaround...

Read full review

... in my phone a girl told me but the phone she was telling me was a 32 gigabyte it was a lie it was a 16 this made me mad because I have already transferred my service to the new phone which cost me $22 anyway they took the phone back refused to pay for the $22 to read the storm I service on my old phone till I find a new phone the people there do not know what they're talkin about when it comes to unlock phones they told me just to put my SIM card in and...

Read full review

Office Depot and Best Buy Pros and Cons

Pros
  • Product variety
  • Store shopping
  • Some products
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor customer service
  • Cusomer service delivery
  • Office depot unaccountability
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Office Depot and Best Buy Most Positive Reviews

Top rated reviews
5

Alex Arvizu at Scottsdale 90th Street, Scottsdale ,Arizona store, removed a paper jam ftom my HP printer. What a...

Read full review
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Read full review
5

An employee in the printing department at Office Depot #02518 located on Carroll Street, Fort Worth, Texas 761107 by the...

Read full review
5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

Read full review

Office Depot and Best Buy Most Critical Reviews

Lowest rated reviews
1

Ordered a book of mailing labels on 07/14/14 at store 691 and was told they would call me when it was ready to pick up....

Read full review
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Read full review
1

I ordered online a Kindle Tablet. They stated delivery in a week. Two weeks later I called, they said it will arrive...

Read full review
1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

Read full review

Office Depot and Best Buy Latest Reviews

Recent published reviews
1

Ordered a home office desk for $175.19 + tax, and got a delivery date. 2 days before scheduled delivery, I received a...

Read full review
1

I have tried for 2 days now at different hours each day and multiple times each day to contact my local store about purc...

Read full review
3.1

I had spent quite a sum of money. When I tried to apply the reward certificate before the due date to an online...

Read full review
1

2 days ago I went to Best Buy to buy an unlocked phone so I can get one data because my phone company has all them data...

Read full review

Office Depot and Best Buy Products and Services

Most reviewed product and services
  • Office Depot Delivery Service (25 reviews)
  • Office Depot Rewards Program (15 reviews)
  • Office Depot Shipping Service (12 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)
  • Best Buy Installation (77 reviews)