Best Buy vs Office Depot

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2511 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product variety 3
  • Initial service 3
  • Range of products 1
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service14
  • Customer service12
  • Cusomer service delivery9
  • Not delivered on time9
  • Office depot unaccountability8

Products by Office Depot

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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