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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2797 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Nuwave Oven

Appliances and Electronics
Has verified representatives
  • 13 ISSUES RESOLVED
  • 522 COMPANY RESPONSES
  • 1319 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $607 AVERAGE LOSS
3.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Ease of cooking 19
  • How oven cooks 18
  • Food is prepared quickly 13
  • Cooking ease 12
  • Time and cost of cooking saved 10

Customers don't like

  • Defective power dome7
  • Deception in pricing5
  • Customer service representative5
  • Customer service attitude5
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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