Best Buy vs Northern Tool And Equipment

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2523 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service23
  • Slow to assist23
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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  • 3 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $822 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Wide range of quality products 3
  • Variety 3
  • Great pressure washwercustomer service and tech support 1
  • Service provided by michelle was excellent 1
  • Local store service 1

Customers don't like

  • Customer service11
  • Employee lack of concern8
  • Manager or quality5
  • Shipping process4
  • Unwillingness to seek solutions3

Products by Northern Tool And Equipment

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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