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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2799 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 105 TOTAL REVIEWS
  • $21.8K CLAIMED LOSSES
  • $375 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price 1
  • Polite representatives 1

Customers don't like

  • Customer service5
  • Stole my lifetimes license1
  • Slow remediation1
  • Shipping1
  • Price1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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