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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2586 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist24
  • Customer service23
  • Bait-and-switch tactics17
  • Not enough stock9
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Nespresso

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fantastic coffees 1
  • Speedy delivery 1

Customers don't like

  • Customer service3
  • Customer service representative attitude2
  • Quality1
  • Why order was shipped by ground when website said 2nd day air1
  • Serivce1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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