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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2649 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service26
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Ncrowd

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $704 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Useless 5
  • Quick resolution 3
  • Were great in the begining 3
  • Were quick to offer a refund 2
  • When the company was kgb deals 2

Customers don't like

  • Customer service43
  • Too long delivery time36
  • Product quality was garbage25
  • Did not receive item23
  • Non-delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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