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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2665 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $864 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
Delete
  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $718 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Clicking 1
  • Pricing 1
  • Selection 1
  • Signature pc concept 1
  • Website 1

Customers don't like

  • Ordering process4
  • Brush off3
  • Customer service3
  • Lack of information3
  • Online shopping experience2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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