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Best Buy

Appliances and Electronics
  • 17 ISSUES RESOLVED
  • 2958 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Menards

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1996 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Staff
  • Prices 9
  • Vast inventory selections 5
  • Products 5
  • Generally favorable shopping 5
  • Store size 4

Customers don't like

  • Poor customer service44
  • Response of local management9
  • Refund policy6
  • Rebate6
  • Service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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