PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Mediabridge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Mediabridge

Best Buy and Mediabridge Overview

Total reviews
3552
1
Company responses
0
0
Issues resolved
23
0

Best Buy and Mediabridge Consumer Ratings

Rank
312 out of 1792 in Appliances and Electronics category
623 out of 1792 in Appliances and Electronics category
Customer service
276 in category
682 in category
Product or Service Quality
190 in category
614 in category
Exchange, Refund and Cancellation Policy
188 in category
611 in category
Price Affordability
261 in category
628 in category

Best Buy and Mediabridge Rating Details

Customer service
1.3 (973 reviews)
1 (1 review)
Reviewer's quote

...the TV out I noticed that there was a crack in it I went to go try to return it but it was during the pandemic so they werent taking any returns I called customer service and they explain to me that I had protection on it so I was going to have somebody come in and take a look at the screen Then I was told that it got canceled because they dont cover...

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I was looking for a book online and I got directed to Mediabridge www.mediabridge.cc to download the content I needed and they offered a free trial. I signed up for a free trial not knowing that they would charge me 50 dollars every month until I discovered a charge on my bank statement in...

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Product or Service Quality
1.8 (808 reviews)
1 (1 review)
Reviewer's quote

On the 3rd day, a lady at the service desk answered and tried to help me, but said the geek squad was busy and didn’t have time to answer the phone. I have called for 3 more days with absolutely no answer from the geek squad or any other dept in the Carbondale, Illinois store!! This has left a...

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No items

Exchange, Refund and Cancellation Policy
1.5 (746 reviews)
1 (1 review)
Reviewer's quote

...Also that I would have to wait for up to 30 DAYS to receive a refund. Told me that the item wouldnt have been charged unless it was shipped. The money had cleared my account completely well before the label was generated...

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No items

Price Affordability
2.4 (719 reviews)
1 (1 review)
Reviewer's quote

...It was normally $599 and it was priced at $179. This wasn't a clearance sale. The price was just drastically reduced...

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No items

Best Buy and Mediabridge Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
No votes
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
No votes

Best Buy and Mediabridge Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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No votes
5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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No votes

Best Buy and Mediabridge Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

I was looking for a book online and I got directed to Mediabridge www.mediabridge.cc to download the content I needed an...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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No votes

Best Buy and Mediabridge Latest Reviews

Recent published reviews
3.8

I cracked my screen on my Series 3 Apple Watch that I’ve had for less then a year. I called for 2 days to get ahold of...

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No votes
No votes

It is a labyrinth maze *** This is not the first time a Best Buy rep has lied about the cost of their services. The...

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No votes

Best Buy and Mediabridge Products and Services

Most reviewed product and services
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (222 reviews)
  • Best Buy Shipping Service (99 reviews)
  • Mediabridge Free Trial (1 review)