PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Mediabridge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Mediabridge

Best Buy and Mediabridge Overview

Total reviews
3253
1
Company responses
0
0
Issues resolved
22
0

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3253 reviews. It is 3252 reviews more than Mediabridge received since Nov 14, 2018.

Best Buy and Mediabridge Consumer Ratings

Rank
271 out of 2894 in Appliances and Electronics category
569 out of 2894 in Appliances and Electronics category
Customer service
249 in category
633 in category
Product or Service Quality
159 in category
564 in category
Exchange, Refund and Cancellation Policy
162 in category
552 in category

According to consumer ratings and reviews, Best Buy ranks 298 points higher in the Appliances and Electronics category than Mediabridge. People gave Best Buy 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 397 points higher than the worst rated brand in this category. At the same time, Mediabridge was rated 1 stars for Customer service criterion in this category and it is 13 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Best Buy has a higher rating than Mediabridge. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Best Buy 1.5 stars and it is 75% greater than other in category. Mediabridge however was rated 1 stars and it is 85% worse than other in category.

Best Buy and Mediabridge Rating Details

Customer service
1.3 (821 reviews)
1 (1 review)
Reviewer's quote

...Late delivery of purchase after assuring me my order would be delivered early! HORRIBLE customer service. IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait...

PissedConsumer1725455

I was looking for a book online and I got directed to Mediabridge www.mediabridge.cc to download the content I needed and they offered a free trial. I signed up for a free trial not knowing that they would charge me 50 dollars every month until I discovered a charge on my bank statement in...

Adja s
Product or Service Quality
1.8 (687 reviews)
1 (1 review)
Reviewer's quote

When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant...

John H

No items

Exchange, Refund and Cancellation Policy
1.5 (621 reviews)
1 (1 review)
Reviewer's quote

...After 2 hours on hold customer service said they would have one shipped to my local store for me to exchange. I called again the day before it arrived to verify but nobody could confirm. I went to the store on the arrival date and there was no refrigerator...

PissedConsumer1723730

No items

Best Buy and Mediabridge Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
No votes
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
No votes

Best Buy and Mediabridge Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

No votes

Best Buy and Mediabridge Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

1

I was looking for a book online and I got directed to Mediabridge www.mediabridge.cc to download the content I needed an...

Best Buy and Mediabridge Latest Reviews

Recent published reviews
1.8

Best Buy. Late delivery of purchase after assuring me my order would be delivered early!
HORRIBLE customer service. IF yo...

Read all 3253 reviews
No votes

Best Buy and Mediabridge Products and Services

Most reviewed product and services
  • Best Buy Customer Care (292 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)